Futbol
Enes Furkan Ulutaş
E-Ticaret Uzmanı
Istanbul
Summary
Dynamic E-Commerce Specialist with a proven track record at Gökçek Şifa Labratuvar, enhancing online sales and customer satisfaction. Excelled in digital marketing strategy and teamwork, driving brand development and strategic partnerships. Achieved significant sales growth through innovative promotional campaigns and efficient order fulfillment, demonstrating adaptability and a professional demeanor.
Offering keen interest in e-commerce and readiness to excel in digital marketing and online sales strategies. Brings foundational grasp of digital tools and analytical skills to monitor and improve e-commerce performance. Ready to use and develop problem-solving and data analysis skills in [Desired Position] role.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
E-Commerce Specialist
Gökçek Şifa Labratuvar San.Ve Tic. Ltd. Şti
09.2024 - Current
- Coordinated with marketing team to create successful promotional campaigns, driving traffic and increasing conversions.
- Maintained working knowledge of company products, services and promotions.
- Developed strategic partnerships with key vendors, expanding product offerings and securing favorable pricing terms.
- Managed social media advertising campaigns to drive brand awareness, engagement, and online sales growth.
- Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
- Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
- Collaborated with customer service team to address e-commerce inquiries, providing timely resolutions and ensuring customer satisfaction.
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Educated and engaged customers through product demonstrations via video software.
- Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
- Inspected landing pages, product information and checkout options to verify visual appeal, accuracy and usability.
E-Ticaret Uzman Yardımcısı
Royalmen Tekstil San.Tic.Ltd. Şti.
11.2022 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Depot Manager
Getir
02.2022 - 10.2022
- Made sound financial decisions in regards to waste, exceptions and junk outs related to local profit and loss.
- Tracked and reported both individual and department productivity, quality and staffing levels and reported progress and concerns.
- Coached, developed and trained current team members to reach business metrics.
- Initiated new program tracking and compliance with existing SOPs.
- Facilitated smooth transition during periods of change or restructuring within the organization or departmental structure at the depot level.
- Implemented preventative maintenance schedules to minimize downtime caused by equipment failures or breakdowns in the depot.
- Established clear expectations for personnel performance by setting achievable targets aligned with organizational objectives.
- Increased overall depot performance by analyzing key metrics and implementing targeted improvement strategies.
- Managed logistics processes, including shipment scheduling, route optimization, and transportation coordination for maximum efficiency.
- Streamlined depot operations by implementing efficient inventory management systems.
- Maintained accurate records of inventory levels, shipments, deliveries, and other essential documentation for the depot's operation.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Bachelor of Arts - Görsel İletişim Tasarımı
Doğuş Üniversitesi
Istanbul, Turkey 09.2017 - 06.2021
High School Diploma -
Fatih Ticaret Meslek Lisesi
İstanbul 09.2012 - 06.2016
Master of Arts - Grafik Tasarım Kursu
Öz Akademi
Istanbul, Turkey 04.2015 - 06.2015
No Degree - Bilişim Teknolojileri - Temel Bilgisayar Kullanımı
İsmek
Istanbul, Turkey 11.2014 - 02.2015
No Degree - Elementry A2 İngilizce Kursu
5D Engilish Center
Istanbul, Turkey 06.2014 - 09.2014
Skills
Order fulfillment
Digital marketing strategy
Customer support
Product listing optimization
Performance reporting
Sales expertise
Brand development
Price structuring
Analytical skills
Risk assessment
Competitive analysis
Product promotion
Accomplishments
Getir Şirketinde İlk 400 depo sıralamasında ,Türkiye sıralmasında ilk 10 sıra içerinde bulunmak. Günlük satış cürosu ve puanlama ile Türkiye'de ilk 3 sıraya yerleşmek.
İlerleyen Getir Şirketinin Çalışma Bünyesinde 1500 depo içerisinde, İlk 131 depo sıralamasına başarıyı sabit tutmak.
Royalmen Şirketinde, Ürün kategorilendirme ve açıklamalarında değişiklik yeniliğe gidilmesi, ürün görsellerin güncellenmesi ile birlikte satış potansiyelinin arttırılması. Trendyol harici Hepsiburada şahsı sorumluluk projesine dahil olmak. Bir pazaryerinin baştan aşağıya düzenlenmesi ve geliştirilmesi. İlgili Entgrasyon şirketleri ile birlikte çalışma becerisi.
Gökçek Şifa Şirketinde E-Ticaret Sektörünün en zor pazarlama kısmında en az 7 yıllık açık olan ve ilgilenilmeyen Trendyol, Hepsiburada, n11 , pazarama, amazon pazaryerlerinin tekrardan revize edilip rekabete ve satışa ortak şekilde dereceye sokulması, giderek artan takipçi kitlesine uygun indirimler ile müşteriyi rakiplerden kendi tarafımıza çekme şansı yakalanması.
Interests
Video İçerik Üretme
Sosyal Medya Yöneticiliği
Youtube İçerik Üretme
El Sanatları
Timeline
E-Commerce Specialist
Gökçek Şifa Labratuvar San.Ve Tic. Ltd. Şti
09.2024 - Current
E-Ticaret Uzman Yardımcısı
Royalmen Tekstil San.Tic.Ltd. Şti.
11.2022 - 03.2023
Depot Manager
Getir
02.2022 - 10.2022
Bachelor of Arts - Görsel İletişim Tasarımı
Doğuş Üniversitesi
09.2017 - 06.2021
Master of Arts - Grafik Tasarım Kursu
Öz Akademi
04.2015 - 06.2015
No Degree - Bilişim Teknolojileri - Temel Bilgisayar Kullanımı
İsmek
11.2014 - 02.2015
No Degree - Elementry A2 İngilizce Kursu
5D Engilish Center
06.2014 - 09.2014
High School Diploma -
Fatih Ticaret Meslek Lisesi
09.2012 - 06.2016