Ender Pak
HR Management & Industrial Relations Plant Aksaray
İzmir
Summary
Over the past 21 years, the Aksaray Plant has been much more than a workplace for me — it has been a journey of growth, leadership, and transformation. From Manufacturing Engineering to Production, Planning, Launch & Change Management, Outbound Logistics, and Human Resources, I have had the chance to build experience across seven departments and six leadership roles, each one deepening my connection to the plant and its people.
Along the way, I supported and led key projects like the Aksaray Next Level expansion, the SFTP startup, and the global TruckBOM rollout. Working closely with colleagues from Germany, Brazil, and Europe showed me that leadership is not only about processes — it's about trust, collaboration, and keeping the bigger picture in mind.
My academic background — from Mechanical Engineering to Industrial Engineering, and later to a Ph.D. in Business Administration — has helped me bring technical know-how, operational insight, and people leadership together over time, like layers of experience built step by step.
This application is not about seeking a change — it’s about continuing a journey that naturally led to this moment. It would feel like taking the next natural step on a road we have paved together.
I am ready to take the driver’s seat — to steer with responsibility, to lift the team even higher, and to build a future we can all be proud to share.
Overview
21
21
years of professional experience
19
19
years of post-secondary education
3
3
Languages
Work History
HR Management & Industrial Relations Plant Aksaray
Mercedes-Benz Turk A.S.
07.2023 - Current
- Key HR-responsibilities and responsible for all HR management and industrial relations at Mercedes-Benz Aksaray Truck Plant
- Representing Aksaray Plant in strategic HR initiatives
- Supporting organizational growth and workforce engagement
- Acted as a strategic advisor with the plant management team on human capital management, culture transformation, and employee engagement
- Developed and maintained strong relationships with unions
Group Manager of OBL & GOC & Customer Center
Mercedes-Benz Trucks Turkey
04.2019 - 01.2023
- To direct the order center activities according to EU 29 countries and Turkey Market.
- Communication, coordination and steering activities of monthly / yearly vehicle delivery issues with the EU 29 Market managers.
- To support and plan the yearly sales production program of the Plant Aksaray.
- Termin-Management activities of the Plant Aksaray according to customer demands and expectations.
- To manage the Outbound Logistic activities of the export trucks towards EU 29 countries.
- To manage the invoicing activities of the export vehicles.
- To manage and coordinate the quotas of shipping companies that will transport trucks to EU 29 countries inkl. route management.
- Managing of PDI (pre delivery inspection) activities and ensuring the feedbacks to the production and quality departments within the plant.
- To coordinate and monitor export/inland sales stocks vehicles within the Aksaray Plant.
- To plan, standardize and realize the efficiency of the team.
- To participate in global product team meetings.
- Communication and co-operation with the Network-Management department in DE.
- To manage 'Customer Center' of Plant Aksaray incl. driver info, vehicle hand-over processes and CoC / Homologation documentary.
- To ensure customer and dealer relations/communication.
- Member of 'Plant Management Aksaray'.
- Member of 'Operational Management Board of the Mercedes-Benz Plant Aksaray'.
Group Manager of Launch and Change Management
Mercedes-Benz Trucks
10.2016 - 04.2019
- Launch & Change Management Operations in Plant Aksaray (Product, Code, Parts).
- Effective and efficient high quality product startups.
- Consistent standardization of processes and methods in co-operation with Germany LCM teams.
- To control product startups and changes with regard to deadlines, quality and costs in the production.
- To coordinate and monitor product launches, product and process changes local and globally.
- Complexity management of the Plant Aksaray (produced vehicle types, codes, base vehicles, parts, etc.).
- To plan, standardize and realize the efficiency of the team.
- To manage and implement globalization activities btw. the change management teams of Germany and Brazil.
- To participate in all of the product related global projects.
- Co-operation and networking meetings with the related departments in Germany.
- Member of 'Operational Product Team' in Germany.
Manager Vehicle Assembly
Mercedes-Benz
04.2014 - 10.2016
- To ensure the quantity and quality targets (82 u/day, 13,2 min/u, 110 employees, SFTP Try-Out’s, Start-Up’s) according to 12 MPP.
- To implement the TOS standards into the line (one part kitting, gats-box sub-assembly).
- Implementation of 'direct run & checklist analysis' principles in the production.
- To plan, standardize and realize the efficiency of the team.
- To plan and realize the trainings of the employees.
- To follow and realize change management topics, new codes and revisions on the truck.
- To take part in the program planning & escalation meetings of the order center W152.
- Communication, network and co-operation with the related departments (SM, Planning, AVW, QA etc.).
- To manage the standards of ISO-TS 16949, TS EN 14001 and OHSAS 18001 in the line.
Team Manager at Factory and Facility Planning
Mercedes-Benz
04.2013 - 04.2014
- To manage the team of 'Factory and Facility Planning and Management'.
- To plan and optimize the whole lay-out of the factory and their buildings.
- To plan, support and realize infrastructure (electric, mechanic, building and construction) projects in the factory.
- New Paint shop Project > 1.000 T€.
- New Cab in White Project > 1.500 T€.
- New Water-Cooling Towers for new CiW < 500 T€.
- Ventilation system for the new CiW < 500 T€.
- To plan and realize the requirements of the ind. departments (SM, QA, AVW, MEA-S).
- Supplying new load carriers for Logistics > 2.000 T€.
- Reconstruction of the factory HR Bistro < 500 T€.
- Water purification plant for the factory < 250 T€.
Manager of Vehicle Delivery and Finish
Mercedes-Benz
12.2008 - 04.2013
- To realize the vehicle delivery in due time as well as to ensure the quantity and quality targets (82 u/day, 13,2 min/u, 64 employees, Actros Try-Out’s & Start-Up’s).
- To coordinate and optimize whole re-work operations in finish and also in sales.
- To complete the actions of the vehicles according to delivery plan including prioritization of the sales vehicles.
- To realize whole vehicle test activities including eliminating the technical problems.
- To plan, standardize and realize the efficiency of the team.
- Project India (Bharat Benz)–Production coordinator (on job trainings in Turkey & India).
- Screw-technique management for the team Production.
AVW-Engineer
Mercedes-Benz
06.2004 - 12.2008
- Sample assembling, documentation check and series preparation responsibilities for entire vehicle such as;
- CTT (Custom Tailored Trucks).
- Body and chassis.
- Engine, gear box and exhaust systems.
- Suspension and steering systems.
- Exterior parts of the cabin.
- The whole responsibility and activities such as buildability, part availability and sampling for the new CTT vehicles in the plant up to production and vehicle delivery.
- Technical release and sample assembling (Truck and code base, preparing instructions for assembly, etc.).
- Production of prototype and trial trucks.
- Serial adaptation of the new trucks and supporting the production-lines during serial production.
- Eliminating the technical and construction problems of the truck.
- Matching and co-operation of the sampling activities with the AVW-Germany.
- Coordination of the sample assembling activities of the AVW (BEMUP Coordinator).
- Communication, synchronization and improvement of the sampling topics with the R&D Teams of Istanbul / Stuttgart.
Education
Ph.D. - Production Management & Strategic HR Management
University of Aksaray
02.2017 - 02.2022
Master of Science - Industrial Engineering
University of Selcuk
09.2006 - 06.2008
Bachelor of Science - Mechanical Engineering
University of Gaziantep
09.1995 - 01.2001
High School Diploma -
Bornova Anadolu Lisesi
09.1988 - 06.1995
Skills
- Collaborative communicator
- Outcome-focused
- Lean manufacturing principles
- Proficient in lean process optimization
- Prioritization and time management
- Effective communication
- Secure information handling
- Effective listening skills
- Launch & Change management
- Order management
Flexible and adaptable
Multitasking Abilities
Calm under pressure
Supervision and leadership
Team management
Personal Information
- Number of Children: 1
- Date of Birth: 07/21/77
- Marital Status: Married
Timeline
HR Management & Industrial Relations Plant Aksaray
Mercedes-Benz Turk A.S.
07.2023 - Current
Group Manager of OBL & GOC & Customer Center
Mercedes-Benz Trucks Turkey
04.2019 - 01.2023
Ph.D. - Production Management & Strategic HR Management
University of Aksaray
02.2017 - 02.2022
Group Manager of Launch and Change Management
Mercedes-Benz Trucks
10.2016 - 04.2019
Manager Vehicle Assembly
Mercedes-Benz
04.2014 - 10.2016
Team Manager at Factory and Facility Planning
Mercedes-Benz
04.2013 - 04.2014
Manager of Vehicle Delivery and Finish
Mercedes-Benz
12.2008 - 04.2013
Master of Science - Industrial Engineering
University of Selcuk
09.2006 - 06.2008
AVW-Engineer
Mercedes-Benz
06.2004 - 12.2008
Bachelor of Science - Mechanical Engineering
University of Gaziantep
09.1995 - 01.2001
High School Diploma -
Bornova Anadolu Lisesi
09.1988 - 06.1995