Emre Özözen
Operations Shift Leader Havaş Ground Handling Co.
Muratpaşa/Antalya
Summary
Experienced with managing operational shifts and ensuring optimal performance. Utilizes strong leadership and organizational skills to maintain consistent workflow and resolve issues promptly. Track record of fostering team collaboration and achieving high operational standards.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
18
18
Certifications
2
2
Languages
Work History
Operations Shift Leader
Havaş Ground Handling Co.
, Antalya
07.2023 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Load Controller
Havaş Ground Handling Co.
10.2019 - 06.2023
- Continuously refined personal knowledge of industry developments and emerging technologies, staying at the forefront of best practices in the field of Load Control.
- Contributed to the reduction of fuel consumption through proper weight management and efficient load planning techniques.
- Enhanced load planning efficiency by implementing advanced software tools and optimizing procedures.
Operations Agent
Havaş Ground Handling Co.
04.2019 - 11.2019
- Improved operational efficiency by streamlining processes and implementing new strategies.
- Supported strategic planning efforts by providing input on operational considerations such as staffing levels and resource allocation.
- Oversaw daily scheduling for personnel, equipment utilization, and workflow coordination to maximize efficiency without compromising quality or safety standards.
Scuba Diving Instructor
Extathlon Diving Center
04.2017 - 10.2017
Scuba Diving Instructor
Blue Escape Diving Center
05.2016 - 11.2016
- Mentored junior scuba instructors, sharing best practices and troubleshooting techniques for common challenges in teaching.
- Streamlined administrative processes within the dive center by implementing efficient record-keeping systems for course registrations and waivers.
- Organized successful group dive trips, handling logistics such as travel arrangements, accommodation bookings, and activity scheduling.
- Facilitated open water dives for students, emphasizing proper buoyancy control, underwater communication, and buddy system procedures.
Education
Bachelor of Science - Biology
Ege University
İzmir,Turkey 09.2011 - 06.2016
Certification
İPort Core/Flight Services Instructor
Additional Information
Engelsiz Paletler 2014, Izmir,TurkeyEngelsiz Paletler 2014, Izmir,Turkey
Nis 2014 - Nis 2014
Let’s Do It Akdeniz World Cleanup ProjectLet’s Do It Akdeniz World Cleanup Project
Nis 2014 - Nis 2014
Engelsiz Paletler 2013, Izmir,TurkeyEngelsiz Paletler 2013, Izmir,Turkey
May 2013 - May 2013
Atatürk ve Sualtı Sergisi, Cesme/Izmir,TurkeyAtatürk ve Sualtı Sergisi, Cesme/Izmir,Turkey
Eki 2013 - Eki 2013
Port Cleaning and Awareness Project Izmir/Foca,TurkeyPort Cleaning and Awareness Project Izmir/Foca,Turkey
Tem 2012 - Tem 2012
Don’t Stop Make It Slow Izmir,TurkeyDon’t Stop Make It Slow Izmir,Turkey
Eyl 2012 - Eyl 2012
References
Yasin KARAKOÇ
GOCC Senior Supervisor
Sunexpress
+90 544 467 16 90
Alp ELVERİCİ
Ground Operations Shift Leader
Sunexpress
+90 505 404 45 25
Timeline
İPort Core/Flight Services Instructor
04-2025
Ground Services Security Course(Course 5)-Havaş Ground Handling Co.
03-2025
Load Control and Communication-Havaş Ground Handling Co.
03-2025
Push back and Headset Theory-Havaş Ground Handling Co.
03-2025
Security Awareness (Course 1)-Havaş Ground Handling Co.
01-2025
Ramp Safety and Apron Rules-Havaş Ground Handling Co.
12-2024
ISO 27001 / 27002 Information Security Training-Havaş Ground Handling Co.
11-2024
Ramp Marshalling-Havaş Ground Handling Co.
10-2024
Waste Management and Environmental Awareness-Havaş Ground Handling Co.
08-2024
Driving on PAT Fields-DHMI
05-2024
Operations Shift Leader
Havaş Ground Handling Co.
07.2023 - Current
British TRC-British Airways
03-2023
DSC Fallback Flight Management-Pegasus Airlines
08-2022
SAS Altea FM Ramp Clearence Training-Scandinavian Airlines
04-2021
Finnair Altea FM Ramp Clearence-Finnair Airlines
04-2021
Qatar Altea FM Ramp Clearence-Qatar Airlines
04-2021
Altea GH Inventory Training-ALTEA
02-2021
Altea GH FM
02-2021
Load Controller
Havaş Ground Handling Co.
10.2019 - 06.2023
Operations Agent
Havaş Ground Handling Co.
04.2019 - 11.2019
Scuba Diving Instructor
Extathlon Diving Center
04.2017 - 10.2017
Scuba Diving Instructor
Blue Escape Diving Center
05.2016 - 11.2016
Open Water Scuba Instructor Open Water Scuba Instructor CMAS - World Underwater Federation
11-2015
Bachelor of Science - Biology
Ege University
09.2011 - 06.2016