Emre YURTSEVEN

• Greeted new customers, discussed specials, and took drink orders.
• Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
• Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
• Trained staff members on use of POS system.

• Increased sales significantly by upselling higher-end products to customers.
• Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas for optimal guest experience.

• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Communicated with kitchen staff to enable accurate food preparation.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Greeted new customers, discussed specials, and took drink orders.
• Enhanced customer dining experience by providing exceptional service and anticipating guest needs.

• Developed training programs to enhance agent skill sets, leading to improved performance metrics across the board.
• Developed process controls and metrics for daily management of call center.
• Increased first-call resolution rates by equipping agents with comprehensive knowledge of products and services.
• Achieved high-quality service levels by continuously monitoring calls and providing constructive feedback to agents.

• Set up banquet tables and chairs based on event requirements.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
• Enhanced customer satisfaction by providing efficient and friendly service during banquet events.

. My first work experience in my career. I made many fun and sincere friendships.

• My first restaurant experience. My supervisors and colleagues were very helpful until the end of the internship.

. My first internship was in the kitchen department.