Emre Yılmaz
Tourism Guidance
Mersin
Summary
I have been working in tourism since 2019. I have been involved in all operations. In addition, I have call center experience. I provide service in foreign languages.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Call Center Representative
Concentrix
04.2024 - 08.2024
- Company Overview: (Remote - Project Avalon)
- I provide support in the software support unit of a foreign technology company
- High tempo - Teamwork - Working Hours - High Communication Skills - Practical Intelligence
- (Remote - Project Avalon)
Agency Representative
Meeting Point Turkey
05.2023 - 11.2023
Agency Representative
Meeting Point Turkey
09.2022 - 11.2022
- International Communication Skills - Holiday Planning for Foreign Guests - English, mainly German - Guidance service in German - Touristic Tour Sales - Team Work - High Tempo Working Skills - Discipline and Skill Development - Learning Different Cultures
Agency Representative
Setur
04.2022 - 09.2022
- One-on-one communication with guests - Helping guests plan their holidays - Ensuring and maintaining guest satisfaction - Serving as a bridge between guests and
Agency Representative
Tatilbudur.com
07.2021 - 10.2021
Agency Representative
Tatilbudur.com
06.2019 - 09.2019
- Guest Satisfaction - Communication with Guests - Tour Sales - Working at a Fast Tempo - Team Work - International Communication
Education
Tourism Guidance -
BALIKESIR UNIVERSITY
09.2018 - 07.2021
Tourism Guidance - undefined
AKDENIZ UNIVERSITY
09.2021 - 06.2023
Skills
- Strong Communication
- Marketing and Sales
- Tourism Operations
- Customer Satisfaction
- Organization
- Foreign Languages
- Multitasking
- Persuasion Ability
- Self Management
Otherabilities
- Good at computer usage
- On-call support
- Time-Management
- Microsoft Office (Excel, Word, PowerPoint)
- Fast-typer
Timeline
Call Center Representative
Concentrix
04.2024 - 08.2024
Agency Representative
Meeting Point Turkey
05.2023 - 11.2023
Agency Representative
Meeting Point Turkey
09.2022 - 11.2022
Agency Representative
Setur
04.2022 - 09.2022
Tourism Guidance - undefined
AKDENIZ UNIVERSITY
09.2021 - 06.2023
Agency Representative
Tatilbudur.com
07.2021 - 10.2021
Agency Representative
Tatilbudur.com
06.2019 - 09.2019
Tourism Guidance -
BALIKESIR UNIVERSITY
09.2018 - 07.2021