Overview
Work History
Education
Skills
Websites
Timeline

Emre Gokhan TURE

Istanbul,34

Overview

10
10
years of professional experience

Work History

Short Term Rental Operator & Personal Concierge

Myself
06.2018 - Current
  • Tailored experiences for meetings, events, trips, and dining for diverse target audiences.
  • Set pricing based on demand, analyzed market conditions, and adjusted rates for optimal strategy.
  • Coordinated cleaning and maintenance services for consistent property readiness.

Front Desk Supervisor and Concierge Executive

Decamondo Hotel
07.2020 - 03.2022
  • Managed high-profile guest services with confidentiality and discretion
  • Conducted training for new concierge team members, fostering a culture of excellence
  • Generated additional revenue through strategic side-income initiatives
  • Delivered exceptional customer service, resulting in positive reviews and repeat clientele.

Receptionist and Concierge Clerk

The House Hotel Karakoy
03.2018 - 03.2020
  • Managed office operations efficiently with proactive solutions
  • Improved customer satisfaction through prompt inquiry responses
  • Oversaw front desk in the manager's absence and managed night shift reporting processes
  • Contributed remotely to pre-opening preparations for House Hotel Jeddah during the COVID-19 lockdown.

Food and Beverage Assistant

FADA Bistro Restaurant
01.2017 - 06.2017
  • Addressed guest queries and provided support to the bar during the senior bartender's absence.

Bartender

5th Floor Cafe And Restaurant
04.2014 - 11.2016
  • Multitasked in a fast-paced environment for efficient bar operations
  • Recorded and balanced cash receipts, prepared deposits for accurate accounting
  • Conducted inventory counts and maintained detailed lists for accurate stock management.

Education

The Fundamentals of Hotel Distribution -

Essec Business School, Online
08.2020

Bachelor Degree - Advertising

Istanbul Bilgi University, Istanbul
07.2016

Some College (No Degree) -

St.Giles International Language School, New York, NY

High School Diploma -

Istanbul Bahcelievler Anatolian School, Istanbul
2010

Skills

  • Strategic Pricing
  • Customer Service Excellence
  • Flexibility and Resilience
  • Efficient Hospitality Operations Management

Timeline

Front Desk Supervisor and Concierge Executive - Decamondo Hotel
07.2020 - 03.2022
Short Term Rental Operator & Personal Concierge - Myself
06.2018 - Current
Receptionist and Concierge Clerk - The House Hotel Karakoy
03.2018 - 03.2020
Food and Beverage Assistant - FADA Bistro Restaurant
01.2017 - 06.2017
Bartender - 5th Floor Cafe And Restaurant
04.2014 - 11.2016
Essec Business School - The Fundamentals of Hotel Distribution,
Istanbul Bilgi University - Bachelor Degree, Advertising
St.Giles International Language School - Some College (No Degree),
Istanbul Bahcelievler Anatolian School - High School Diploma,
Emre Gokhan TURE