ENTERING THE INCOMING PRODUCTS INTO THE SAP SYSTEM IN THE GOODS RECEIVING DEPARTMENT
CONTROLS OF DISPATCH AND INCOMING PRODUCTS
STOCK CONTROL
TRAINING EXPERT AND SOFTWARE SUPPORT
Univera
04.2023 - 02.2025
Supporting the installation processes for the panorama application
Supporting training processes for panorama application
Software support for panorama application
Sales Specialist
Webhelp
11.2021 - 04.2023
* Support for store opening processes for e-commerce in trendyol and Pazarma.com projects
WORK FORCE MANANGEMENT
Teleperformance
05.2018 - 09.2021
Shift planning of operations in the relevant system according to laws and off requests
Monitoring daily log-in / log-out times of customer representatives
Processing and updating additional overtime periods in the relevant system and personnel files when additional overtime is requested according to shift planning.
Tracking of annual leave, reports and other absences - Processing and updating the annual leave, reports, hourly leave, and other leaves and absences used in the relevant file/system
Preparation of daily and weekly reports - Pulling all operational and customer representative-based reports from the relevant systems, preparing them in existing file formats, checking them and sharing them with operation managers.