Emrah Kobak
Reception Supervisor
Edremit,Balıkesir
Overview
14
14
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Reception Supervisor
Doubletree By Hilton
Bodrum , Muğla
04.2023 - Current
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Shift Leader
Doubletree By Hilton
Bodrum , Muğla
04.2022 - 11.2022
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Receptionist
Doubletree By Hilton
Bodrum , Muğla
04.2020 - 11.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
Receptionist
Işıl Club Milta
Bodrum , Muğla
03.2015 - 03.2020
Receptionist
Club Hotel Grand Efe
Özdere, İzmir
02.2013 - 02.2015
Receptionist
Onyria Claros Beach And Spa Resort
Özdere , İzmir
02.2010 - 12.2012
Education
.Right To Graduate In 2.5 Years - Knowledge of Science
09.1993 - 01.1996
Graduate - Western Linguistics
09.1998 - 06.2004
Skills
Staff Management
Scheduling
Strategic planning
Documentation and control
Timeline
Reception Supervisor - Doubletree By Hilton
04.2023 - Current
Shift Leader - Doubletree By Hilton
04.2022 - 11.2022
Receptionist - Doubletree By Hilton
04.2020 - 11.2020
Receptionist - Işıl Club Milta
03.2015 - 03.2020
Receptionist - Club Hotel Grand Efe
02.2013 - 02.2015
Receptionist - Onyria Claros Beach And Spa Resort
02.2010 - 12.2012
Ilie Chavchavadze Western Languages And Cultures - Graduate , Western Linguistics
09.1998 - 06.2004
Çanakkale Lisesi - .Right To Graduate In 2.5 Years, Knowledge of Science
09.1993 - 01.1996