Emmanuel Olusina
Medical Consultant / Telemarketing Sales.
Istanbul
Summary
Adept at healthcare management and patient counseling, excelled at Estiva Clinic by enhancing customer satisfaction and achieving $60,000 in monthly sales targets. This approach combines medical ethics with effective problem-solving, significantly improving patient care quality and revenue growth through strategic consulting and teamwork.
Overview
4
4
years of professional experience
Work History
Medical Consultant/ Telemarketing Sales
Estiva Clinic
05.2023 - 01.2024
- Enhanced customer satisfaction through active listening, empathy, and prompt resolution of any issues or concerns.
- Completed daily calling and outreach to build sales products.
- Provided information about available products and services and purchase advantages.
- Set up appointments with interested patients according to schedule availability.
- Attained $60,000 in sales targets on monthly basis.
Medical Consultant/ Telemarketing Sales
Panoramik Dental Clinic Turkey
11.2021 - 06.2022
- Strengthened relationships with existing patients by conducting regular follow-ups and providing personalized support, ensuring their ongoing needs were met effectively.
- Negotiated pricing arrangements with patients successfully, ensuring mutually beneficial outcomes while meeting company revenue goals.
- Delivered exceptional customer service by addressing concerns promptly and providing comprehensive support throughout the sales process.
- Implemented effective time-management strategies, maintaining a high level of productivity while balancing multiple patients.
- Used consultative sales approach to understand and meet patient needs.
Medical Consultant/ Telemarketing Sales
ADALYA DENTAL CLINIC
04.2020 - 07.2021
- Consulted with healthcare professionals on patient decisions.
- Assisted with regulatory issues such as compliance.
- Developed comprehensive treatment plans for patients, leading to a higher rate of recovery and satisfaction.
- Educated patients on preventive healthcare strategies and at-home care.
- Facilitated improved patient adherence to prescribed treatment plans by offering tailored solutions based on individual needs or barriers encountered during follow-ups visits.
- Increased revenue growth through the implementation of targeted sales strategies.
- Improved patient care quality by continually updating knowledge on new medical procedures, treatments, and medications.
Education
MBA - Business Administration
Altinbas University
Istanbul, Turkey 05.2001 -
Bachelor of Science - Tourism & Hospitality Management
Ekiti State University
Ekiti, Nigeria 05.2001 -
Skills
Healthcare management
Medical Ethics
Quality Improvement
Treatment Planning
Client consulting
Workflow Planning
Patient Counseling
Teamwork and Collaboration
Problem-Solving
Time Management
Timeline
Medical Consultant/ Telemarketing Sales
Estiva Clinic
05.2023 - 01.2024
Medical Consultant/ Telemarketing Sales
Panoramik Dental Clinic Turkey
11.2021 - 06.2022
Medical Consultant/ Telemarketing Sales
ADALYA DENTAL CLINIC
04.2020 - 07.2021
MBA - Business Administration
Altinbas University
05.2001 -
Bachelor of Science - Tourism & Hospitality Management
Ekiti State University
05.2001 -