Emmanuel Ndah
STUDENT
100 Yil ,KARABUK
Summary
Versatile professional with a proven track record in diverse roles, including significant achievements at Razel Construction. Excelled in fostering teamwork and enhancing productivity, demonstrating exceptional communication and problem-solving skills. Reduced material waste significantly, underscoring a commitment to efficiency and sustainability. Recognized for outstanding service delivery and collaborative teamwork across sectors.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Construction Worker
Razel Contruction
05.2023 - 12.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
Call Center Sales Representative
MTN Cameroon
03.2022 - 01.2023
- Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
- Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
- Developed long-term relationships with customers by providing exceptional service and tailored solutions.
- Contributed to positive work environment by assisting colleagues with problem-solving and skill development.
- Provided valuable input during team meetings aimed at refining call center protocols based on evolving market trends or consumer preferences.
- Reduced average call times by quickly addressing customer inquiries and resolving issues proactively.
- Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
- Enhanced team productivity by collaborating on strategies to improve call center performance metrics.
Agriculture Worker
CDC Cameroon
02.2021 - 01.2022
- Supported livestock care efforts through regular feeding, watering, cleaning, and basic health monitoring activities.
- Reduced waste generation on the farm by adopting efficient storage methods for harvested produce.
- Promoted biodiversity on the farm through strategic intercropping systems that supported pollinators as well as pest control methods.
- Facilitated strong communication among team members to ensure seamless workflow during busy seasons or critical tasks.
- Ensured timely harvests by carefully planning and coordinating seasonal activities with team members.
- Contributed to a safe work environment by adhering to established safety protocols and operating equipment responsibly.
- Demonstrated adaptability and problem-solving skills when faced with unexpected challenges or changes in weather conditions during fieldwork operations.
- Maximized water conservation efforts using drip irrigation systems, rainwater harvesting techniques, and proper scheduling of watering activities.
- Minimized crop losses due to pests and diseases through diligent scouting, early detection, and targeted interventions.
- Boosted farm efficiency with adept use of agricultural machinery for planting, cultivating, and harvesting crops.
- Enhanced soil health through proper cultivation practices and organic matter management.
- Expanded knowledge of sustainable farming practices through participation in training sessions, workshops, and industry conferences.
Hotel Waiter
Dk Hotel
12.2020 - 01.2021
- Addressed customer concerns promptly and professionally, resolving issues effectively to maintain positive relationships with patrons.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
- Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
- Acted as a liaison between guests and other hotel departments, facilitating communication to provide seamless customer experiences.
- Worked closely with event planners to create customized dining options for special occasions, ensuring a memorable experience for all attendees.
- Monitored dining room activity closely to anticipate customer needs proactively before they arose or escalated into larger issues.
Education
Advance Level Certificate -
Emergence Bilingual High School Cameroon
Douala Cameroon 06.2018
Skills
Team-oriented and dependable
Traffic movement understanding
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Active Listening
Analytical and Critical Thinking
Cultural Awareness
Timeline
Construction Worker
Razel Contruction
05.2023 - 12.2023
Call Center Sales Representative
MTN Cameroon
03.2022 - 01.2023
Agriculture Worker
CDC Cameroon
02.2021 - 01.2022
Hotel Waiter
Dk Hotel
12.2020 - 01.2021
Advance Level Certificate -
Emergence Bilingual High School Cameroon