MS Office, SAP, CMMS
Emin Kahraman Inan
Maintenance Repair Management
Bakirkoy,34
Summary
Dynamic Mining Maintenance Director with a proven track record at ADK Consulting & Trading Co., excelling in optimizing operational efficiency and reducing downtime.
Expert in mechanical systems and safety management, I foster high-performing teams and drive cost control initiatives, enhancing productivity and employee performance through effective leadership and collaboration.
Experienced with overseeing comprehensive maintenance programs in various facilities. Utilizes preventive maintenance strategies to enhance operational efficiency and minimize disruptions. Strong understanding of team leadership and project management within maintenance environments.
Always looking at the big picture when planning maintenance activities, including budget limitations, performance requirements, and codes standards.
Excellent planner, problem-solver and forward-thinking manager with 36 years of progressive experience in facilities maintenance and team leadership.
Achievements include reducing energy consumption, increasing performance, and minimizing downtime during major updates and repairs.
Professional maintenance leader prepared for this role. Proven ability to oversee complex systems, ensuring efficient operations and optimal performance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in preventive maintenance, troubleshooting, and resource management with reliable problem-solving abilities.
Overview
36
36
years of professional experience
4
4
Languages
Work History
Mining Maintenance Director
ADK Consulting & Trading Co.
Istanbul, Turkey
03.2015 - Current
- Monitored priorities and liaised between both Fixed Plants and Mobile Mining Equipment maintenance team and management, delegating tasks to complete on time.
- Lead the execution of planned and unplanned maintenance activities to required standards.
- Build and manage a high-performing maintenance team aligned with operational requirements.
- Reviewed technical documentation to complete Fixed Plants and Mobile Mining Equipment maintenance and repair.
- Control departmental costs and drive cost optimization initiatives.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Supervised employee performance, preventive maintenance, and safety.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Rolled out improved training programs for maintenance employees.
- Managed efficient teams of up to 7.350 employees.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Worked frequently with mechanical and electrical systems to complete knowledgeable inspections and skilled repairs.
- Implemented scheduled maintenance, retooling production status sheets and driving a lot of tasks to achieve scheduling effectiveness.
- Provided guidance to management regarding project bids for onsite improvements.
- Developed and implemented employee incentive programs to promote top performance.
- Collaborate with mining and processing teams to align maintenance and production priorities.
- Monitored building systems and directed preventive maintenance.
- Conducted thorough evaluations of staff performance, offering feedback and opportunities for professional growth within the maintenance department.
- Established clear procedures for handling repairs, planning maintenance and completing building updates.
- Enhanced safety within the workplace by conducting regular inspections, identifying hazards, and addressing issues promptly.
- Monitored inventory levels of supplies and equipment, maintaining adequate stock to support efficient facility maintenance efforts.
- Managed outsourcing contracts for specialized services when necessary while continually monitoring quality control measures.
- Reduced downtime for equipment by streamlining maintenance procedures and optimizing scheduling processes.
- Tracked maintenance activity using CMMS software to confirm compliance with industry requirements.
Mining Product Support Manager
Borusan Makina Ve Servis Ticaret
07.2004 - 03.2015
- Provided information for management by preparing short-term and long-term product support sales forecasts and special reports and analysis.
- Spearheaded process improvements initiatives within the department that led to reduced response times for client inquiries.
- Collaborated with cross-functional teams to identify areas for product improvements based on customer feedback.
- Facilitated inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
- Streamlined workflow procedures within the team by automating repetitive tasks where possible.
- Enhanced product support efficiency by streamlining processes and implementing new strategies.
- Served as a key liaison between clients and internal stakeholders, maintaining strong relationships throughout project lifecycles.
- Reduced customer complaints by improving communication between support teams and customers.
- Increased customer satisfaction through timely and effective resolution of product issues.
- Brought new products to market by analyzing proposed product requirements and product development programs, preparing return-on-investment analysis and establishing time schedules.
- Developed comprehensive training programs for product support staff, resulting in improved performance.
- Conducted regular evaluations of team performance against established benchmarks, identifying areas for growth or improvement opportunities.
- Optimized resource allocation within the department, balancing workload effectively among team members.
- Fostered a culture of collaboration within the product support team, encouraging open communication and idea sharing.
- Presented technical presentations to clients to explain product features and benefits.
- Worked with customers and engineering team to determine equipment needs and system requirements.
- Utilized creative problem-solving skills to overcome technical challenges in the sales process.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Developed and implemented product marketing plans to reach target customers.
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
- Wrote detailed technical documentation for company products.
- Helped team implement successful sales strategies for complex engineering projects.
- Wrote and updated sales and service contracts for Caterpillar Mining Equipment Sales.
- Established clear performance metrics for the product support team, driving accountability and continuous improvement.
- Coached and mentored junior team members to improve their technical skills and problem-solving abilities.
- Determined product pricing by utilizing market research data, reviewing production and sales costs and anticipating volume.
Aftersales Manager
Volvo Construction Equipment
Istanbul, Turkey
11.2001 - 04.2004
- Reduced costs by negotiating better contracts with vendors and optimizing inventory management.
- Streamlined warranty claims handling for faster resolution and improved customer experience.
- Improved team productivity by providing regular training on products, services, and industry trends.
- Demonstrated commitment to customer satisfaction, leading the team by example through active engagement with clients and consistently delivering outstanding service.
- Boosted employee retention by fostering a supportive work environment that rewarded hard work and dedication.
- Developed strong relationships with suppliers, ensuring prompt parts availability and minimizing delays.
- Implemented proactive maintenance programs, resulting in fewer service-related issues for clients.
- Expanded market reach by developing strategic partnerships with complementary businesses in the automotive sector.
- Fostered a culture of continuous improvement through open communication channels that encouraged feedback from all team members.
- Ensured compliance with all relevant regulations, maintaining up-to-date knowledge of industry best practices for safety and environmental stewardship.
- Spearheaded the development of an online portal that streamlined appointment scheduling and communication between clients and the service department.
- Collaborated with sales teams to ensure seamless handover of customers from pre-sales to aftersales support.
- Enhanced customer satisfaction by implementing efficient aftersales processes and timely followups.
- Optimized resource allocation by closely monitoring workload distribution among technicians, reducing bottlenecks and wait times for customers.
- Established clear performance metrics to monitor staff progress and identify areas for improvement.
- Increased revenue by offering tailored aftersales packages based on individual customer needs.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Technical Communicator
Borusan Makine Servis Ve Ticaret
02.1997 - 11.2001
- Installed and maintained systems and analyzed users' needs.
- Tested Caterpillar equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Maintained accurate documentation of all service calls, installations, repairs, and upgrades for efficient record-keeping purposes.
- Enhanced customer satisfaction by providing timely technical support for communication issues.
- Collaborated with team members to complete complex projects on time and within budget.
- Ensured regulatory compliance by adhering to industry standards when installing or repairing communication equipment.
- Expedited problem resolution through thorough diagnostics and root cause analysis techniques applied to various communication issues.
- Optimized system performance with regular testing, troubleshooting, and repairs of communication devices.
- Increased system reliability through routine maintenance of communication equipment and infrastructure.
- Reduced downtime by promptly addressing and resolving technical issues related to communication systems.
- Contributed to a positive work environment by sharing expertise with junior technicians, fostering teamwork and professional development within the department.
- Maximized productivity by effectively managing multiple tasks simultaneously without compromising quality or timeliness.
- Evaluated emerging technologies in the communications field to recommend cost-effective solutions for company growth.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Followed standards and procedures to maintain safe work environment.
- Accurately read, understood and carried out written instructions.
First Marine Engineer
Turkish Naval Forces
09.1989 - 07.1996
- Utilized best practices and troubleshooting techniques to resolve machinery issues.
- Reduced operational costs through effective management of spare parts inventory on board the vessel.
- Maintained a safe working environment for all personnel through strict adherence to safety protocols and procedures during daily operations of engineering equipment on board the vessel.
- Contributed to successful ship overhauls by collaborating closely with shipyard personnel during drydock periods.
- Ensured compliance with regulatory requirements by coordinating with classification societies during inspections and audits of marine systems.
- Reported violations of regulations, applicable laws and company policies immediately and took appropriate action.
- Increased life expectancy of marine systems by implementing corrosion control measures and adopting best practices in materials selection, handling, and storage processes.
- Minimized downtime by swiftly troubleshooting, diagnosing, and repairing complex machinery issues onboard vessels.
- Prepared and distributed daily reports on crews, milestones, issues and progress.
- Elevated crew morale through promoting an inclusive work environment fostering teamwork among crew members working on diverse tasks related to engineering operations within the engine room compartments.
- Managed emergency situations effectively by leading damage control efforts in case of fire, flooding, or other critical incidents on board the vessel.
- Streamlined maintenance processes by implementing thorough documentation and record-keeping practices for all equipment inspections and repairs.
- Oversee preventive maintenance of air compressors and turbine generators.
- Supervised junior staff team and provided technical assistance and advice to enhance performance and productivity.
- Supervised other engineers and crew members and trained for routine and emergency duties.
- Interpreted and analyzed tests and data results to optimize designs and correct flaws before beginning shipbuilding processes.
- Improved vessel reliability by conducting rigorous sea trials and performance evaluations prior to commissioning new ships or systems.
- Prevented catastrophic failures through timely detection of potential hazards using advanced diagnostic tools such as vibration analysis data collection techniques while maintaining a proactive approach towards preventive maintenance measures.
- Optimized fuel consumption through regular monitoring and adjusting of propulsion systems and auxiliary equipment.
Education
Bachelor of Science - Mechanical Engineering
Turkish Naval Academy
08-1989
Skills
Structural repair
Mechanical systems
Space planning
Welding and fabrication
Computerized maintenance management system
Safety management
Vehicle fleet management
Deadline management
Materials requisition
Employee scheduling
Contractor management
Electrical systems
Equipment Repair
Asset management
Procedure writing
Vendor relationship management
Facility management
Lean principles
Facilities maintenance
Inventory replenishment
Resource allocation
Employee performance evaluation
System inspection
HVAC systems
Budgeting and cost control
Structural investigations
Department leadership
Capital improvement projects
Hand and power tools
Teamwork and collaboration
Computer skills
Customer service
Positive attitude
Problem-solving
Time management
MS office
Problem-solving abilities
Operations management
Sales strategy
Talent acquisition
Excellent communication
Decision-making
Customer relations
Self motivation
Active listening
Pricing strategy
Employee performance assessment
Work order management
Maintenance planning
Software
Interests
Traveling, History
Timeline
Mining Maintenance Director
ADK Consulting & Trading Co.
03.2015 - Current
Mining Product Support Manager
Borusan Makina Ve Servis Ticaret
07.2004 - 03.2015
Aftersales Manager
Volvo Construction Equipment
11.2001 - 04.2004
Technical Communicator
Borusan Makine Servis Ve Ticaret
02.1997 - 11.2001
First Marine Engineer
Turkish Naval Forces
09.1989 - 07.1996
Bachelor of Science - Mechanical Engineering
Turkish Naval Academy
Languages
English
Full Professional
Russian
Limited Working
Turkish
Native or Bilingual
Italian
Limited Working
History, Geography, AI
War - Rome - Far East Histories
Discovering New Cultures
Travelling to Different Countries