Emin ÇOLAK
Presidential Cabin Crew - Cabin Crew
Istanbul
Summary
3 years International Airline Experience
7.7 years Presidential Crew - Republic of Türkiye in Istanbul and Ankara based.
Highly experienced when it comes to service , professionalism and confidentiality.
Knowledgable and confident in regards to working with different nationalities and in different countries.
Native English speaker.
Overview
11
11
years of professional experience
Work History
Cabin Crew Member
Turkish Airlines
Istanbul
11.2014 - Current
- VVIP Presidential Crew Of Republic Of Türkiye for 7.7 years ,
- Experienced flyer as Gulfstream 450 / 550 , Boeing 747-800 Private Jet , Airbus 318 CJ , 319 CJ , Airbus 330-340 Private Jet.
- Responsible for a team of cabin crew on every flight and away from base and ensure that they carry out all their respective duties.
- Promoting superior customer service to VVIPs in adherence to all safety , security , GCC requirements.
- Design and develops catering orders ensuring it meets VVIP requirements taking into consideration the availability in country of origin and budget guidelines.
- Communicating with outside catering suppliers , ground handlings , airport personal and remaining polite and professional at all times.
- Creatively use our on board resources to deliver the finest customer service by consistently anticipating and exceeding our passenger's need.
- Assign the purchase of in-flight cabin service amenities for specific flights ensuring it is as per passengers' preference and assigned budget as required.
- Key focus on safety , service , time management.
Cabin Crew Member
SunExpress
İstanbul
03.2013 - 11.2014
- Completed pre-flight safety checks to reinforce passenger safety.
- Delivered food and beverage service, reading material and other in-flight services.
- Collaborated with flight crew to maximize smooth and safe flights.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Welcomed passengers aboard and provided overview of safety procedures.
- Used excellent customer service skills in addressing passengers' needs.
- Advised passengers of flight regulations to maximize safety and security.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Education
No Degree - Private Pilot Licence
Asya Flight School
Bursa 04.2001 -
Physical Education And Sports Management -
İstanbul Gedik Unıversity
İstanbul 04.2001 -
Skills
Hospitality service expertise
Guest Services
Safety Procedures
Multitasking Abilities
Quality Assurance
Timeline
Cabin Crew Member
Turkish Airlines
11.2014 - Current
Cabin Crew Member
SunExpress
03.2013 - 11.2014
No Degree - Private Pilot Licence
Asya Flight School
04.2001 -
Physical Education And Sports Management -
İstanbul Gedik Unıversity
04.2001 -