Emel Çamlıdağ Apaydın
Senior Product Manager
Istanbul,34
Summary
Senior Product Manager with [Number] years taking [Type] products from concept to market. Skilled at navigating complex web of suppliers, manufacturing collaborators and supply chain partners needed to bring production plans to fruition. Specializing in [Industry] market products with willingness to learn and adapt to any field.
Innovative product management professional enthusiastically pursuing a Senior Product Manager opportunity to leverage in-depth knowledge of product lifecycle management. Highly skilled in trend forecasting and competitive market analysis illustrated over [Number] years of superior industry performance.
Overview
13
13
years of professional experience
1
1
Language
Work History
Senior Product Manager
Turk Telekom
03.2019 - Current
- Spearheaded competitive analysis to identify market opportunities and drive product differentiation.
- Provided training and support to sales team members.
- Conducted comprehensive risk assessments on new products, mitigating potential issues during the development process.
- Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
- Reduced time-to-market by optimizing workflows throughout the entire product lifecycle, from ideation to launch.
- Leveraged Agile methodologies for efficient project management and rapid iteration cycles in response to changing market demands.
- Managed product roadmaps, aligning with company goals and ensuring timely delivery of key features.
- Championed customer feedback loops to continuously refine products according to evolving customer requirements.
Product Manager
Turk Telekom
01.2018 - 11.2019
- Improved product functionality with innovative design solutions, resulting in increased sales conversions.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
Customer Experience Manager
Turk Telekom
06.2016 - 01.2018
- Enhanced customer satisfaction by implementing a streamlined feedback system.
- Cultivated a supportive team environment that encouraged open communication, collaboration, and continuous learning to drive exceptional performance outcomes.
- Created a comprehensive onboarding program to expedite new hire integration into the company culture and processes.
- Organized quarterly workshops for continuous skill development among team members, promoting a culture of excellence in customer service delivery.
Process Manager
Turk Telekom
08.2012 - 06.2016
- Implemented Lean Six Sigma methodologies to reduce variability in processes, driving consistency and predictability in results.
- Empowered team members to take ownership of their roles by providing clear expectations, guidance, and support in achieving personal performance objectives.
- Created comprehensive documentation outlining procedures for each process step-by-step along with troubleshooting guides, ensuring consistency and best practices shared across teams.
- Oversaw change management efforts during process overhauls, effectively minimizing disruptions to operations and staff morale.
Customer Service Specialist Assistant
Turk Telekom
03.2011 - 08.2012
Education
Ph.D. - Business Administration
Gazi University
Ankara, Turkey 04.2001 -
MBA - Finance
Ankara University
Ankara, Turkey 04.2001 -
Education Administration
Ondokuz Mayıs University
Samsun, Turkey02.2007
Mathematics
Ankara University
Ankara, Turkey06.2005
Atatürk Anatolian High School
Samsun, Turkey06.2001
Skills
Data-driven decision-making
Hobbies
Curios about handicrafts (wood painting, sewing, cross stitch)
Solo Activity
Exploring different cultures
Go to Theatre &Opera
Timeline
Senior Product Manager
Turk Telekom
03.2019 - Current
Product Manager
Turk Telekom
01.2018 - 11.2019
Customer Experience Manager
Turk Telekom
06.2016 - 01.2018
Process Manager
Turk Telekom
08.2012 - 06.2016
Customer Service Specialist Assistant
Turk Telekom
03.2011 - 08.2012
Ph.D. - Business Administration
Gazi University
04.2001 -
MBA - Finance
Ankara University
04.2001 -
Education Administration
Ondokuz Mayıs University
Mathematics
Ankara University
Atatürk Anatolian High School