Elyas Tolo
Istanbul,34
Summary
Energetic and adaptable professional with a strong ability to effectively manage operations and streamline processes. Experienced in optimizing workflows and well-versed in key principles of supply chain management and logistics. Committed to driving operational efficiency and fostering a collaborative team environment.
Overview
1
1
year of professional experience
Work History
Operations Manager
Own Business
11.2023 - 01.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
Education
MBA - Business Administration
01.2026
Bachelor of Science - International Relations And Political Science
07-2023
High School Diploma -
06.2017
Skills
- MS office (Word, Excel, PowerPoint)
- Internet social media marketing
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Planning and implementation
- Staff management
- E-commerce platforms
Languages
English
Persian
Turkish
Personality
- Communicative
- Punctuality
- Creativity
- Organized
Hobbies and Interests
Technology, Sports, Reading, Photography
Timeline
Operations Manager - Own Business
11.2023 - 01.2025
Istanbul University - MBA, Business Administration
Istanbul University - Bachelor of Science, International Relations And Political Science
Cahit Zarifoğlu Anadolu Lisesi - High School Diploma,
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