Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Elvyan Yildirim

Health Tourism Expert/Sales Trainer
Antalya
Elvyan Yildirim

Summary

Experienced Case Manager with a passion for assessing client needs and providing close support to access necessary services, leading to a renewed and transformed life. Committed to meeting comprehensive health needs by creating effective treatment and recovery plans. Skilled in coordinating care among multiple service providers to deliver optimal support. Dedicated advocate for every individual worked with.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

12
years of professional experience
4
years of post-secondary education
2
Languages

Work History

Laura Dental

Operations Supervisor
2023.05 - 2024.06 (1 education.year_Label & 1 education.month_Label)

Job overview

  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Developed strong relationships with key patients to better understand their requirements and tailor services accordingly.

Omer Istanbul Dental Clinic

Team Leader
2022.03 - 2022.10 (7 education.months_Label)

Job overview

  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Uncali Agiz Ve Saglik Poliklinik

Patient Care Coordinator
2019.08 - 2022.03 (2 education.years_Label & 7 education.months_Label)

Job overview

  • Provided high level patient care during heavy patient load periods needing additional personnel
  • Collaborated with the health care team to establish and manage patient care
  • Facilitated monitoring and documentation of nursing care throughout a patient's stay
  • Experienced in critical care protocols from initial contact until patient release
  • Practiced quality patient care and patient education
  • Worked with other staff members to ensure optimal patient care and an environment conducive to productivity and healing

Amerikan Kültür

English Teacher
2015.04 - 2016.05 (1 education.year_Label & 1 education.month_Label)

Job overview

  • Graded papers and assisted the head teacher with any paperwork, copying, and distribution of assignments or documents
  • Utilized excellent English and Spanish speaking skills
  • Worked with the head teacher to create invigorating and engaging lesson plans
  • Aimed to make the returning teacher's future days easier

Guangzhou Car Accessories Unlimited

Sales Manager
2012.03 - 2014.03 (2 education.years_Label)

Job overview

  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Education

Nueva Vizcaya State University
Nueva Vizcaya

Bachelor of Art from English
1998.06 - 2002.05 (3 education.years_Label & 11 education.months_Label)

University Overview

Skills

Leadership and Teamwork

Critical thinking and problem solving

Fast Learner

Effective Time Management

Leadership Skills

Communication Skills

Ability to Work in a Team

Ability to Multitask

Highly organized and efficient

Good time management

Operations management

Customer relations

Performance monitoring

Staff supervision

Employee development

Timeline

Operations Supervisor
Laura Dental
2023.05 - 2024.06 (1 education.year_Label & 1 education.month_Label)
Team Leader
Omer Istanbul Dental Clinic
2022.03 - 2022.10 (7 education.months_Label)
Patient Care Coordinator
Uncali Agiz Ve Saglik Poliklinik
2019.08 - 2022.03 (2 education.years_Label & 7 education.months_Label)
English Teacher
Amerikan Kültür
2015.04 - 2016.05 (1 education.year_Label & 1 education.month_Label)
Sales Manager
Guangzhou Car Accessories Unlimited
2012.03 - 2014.03 (2 education.years_Label)
Nueva Vizcaya State University
Bachelor of Art from English
1998.06 - 2002.05 (3 education.years_Label & 11 education.months_Label)
Elvyan YildirimHealth Tourism Expert/Sales Trainer