Elif Nergis Konakcı
Operation Manager
Fethiye,48
Summary
Seeking a challenging position in the online industry; motivated and results-driven professional with extensive experience in banking, auditing, tourism management, and operations. Seeking a challenging role in a dynamic organization where I can leverage my skills in financial analysis, team management, and customer relations to drive business growth and operational efficiency.
Overview
12
12
years of professional experience
Work History
Operation Manager
Fethiye City Aparts
4 2020 - Current
- Manage daily operations of the apart hotel
- Oversee and train staff
- Ensure high levels of customer service and satisfaction
- Manage reservations and financial transactions
- Optimize operational processes and increase efficiency
- Perform reporting and analysis for performance evaluation.
Public Relations and Promotion Officer
Mentora Language School and Summer Camp
03.2019 - 10.2019
- Developed and implemented promotional strategies for the institution
- Managed communication with the public and media
- Organized events and presentations
- Enhanced the institution's visibility through social media and other communication channels
- Managed and developed relationships with customers and business partners.
Activity Leader
Mentora Language School and Summer Camp
04.2018 - 10.2018
- Planned and managed summer camp activities
- Organized and led activities for participants, ensuring engagement and enjoyment
- Addressed participants' needs and concerns
- Implemented educational materials and programs
- Created a safe and enjoyable environment for participants.
Tourism Management
Ölüdeniz Green Park Beach
07.2015 - 09.2017
- Managed guest reception and ensured their needs were met
- Oversaw daily operations of the resort services
- Handled reservations, customer relations, and service quality management
- Trained and managed staff
- Managed financial transactions and budgets.
Audit Experienced Assistant
KPMG
10.2014 - 05.2015
- Conducted and managed audit processes independently
- Analyzed client data in detail and prepared audit reports
- Evaluated and reported on the effectiveness of internal control systems
- Discussed audit findings with clients and provided recommendations.
Audit Assistant
KPMG
01.2014 - 10.2014
- Collaborated with audit teams to plan and execute audit processes
- Collected, analyzed, and verified financial data
- Evaluated and reported on internal control processes
- Discussed audit findings with clients and provided recommendations.
Audit Trainee
KPMG
10.2013 - 01.2014
- Collaborated with audit teams to ensure the accuracy and integrity of financial statements
- Collected and analyzed client data
- Evaluated internal control processes and provided recommendations
- Reported audit findings and communicated with clients.
Commercial Banking Sales Support Assistant
FinansBank, Ulus/ANKARA Branch
10.2012 - 03.2013
- Analyzed financial needs of commercial clients and provided appropriate banking products and services
- Performed operational tasks such as opening, closing, and updating customer accounts
- Evaluated credit applications and collected necessary documentation
- Managed and resolved customer requests and complaints
- Conducted customer information and sales support activities for banking products
Education
Bachelor of Business Administration -
Orta Doğu Teknik Uni.(Middle East Technical Univ.)
Ankara, Turkey07.2012
Skills
Microsoft Office Programmes: Advanced
Data Analysis Tools: Excel - Advanced
Languages
Turkish
Native language
English
Proficient
C2
Extracurricular Activities
Long-Distance Trail Running| 2020 - Present
- 2020 Tahtalı Run to Sky 29K: 2nd place in category
- 2021 Efes Ultra Marathon 42K: 2nd place in category
- 2021 Salt Lake Ultra 40K: 2nd place in category
- 2022 Dağyenice Ultra 59K: 1st place overall
- 2024 Ulubey Ultra 27K: 2nd place in category
Paragliding Pilot (Yamaç Paraşütü Pilotu)
Single Pilot | 2022 - Present
- Engaged in solo paragliding activities
Basketball Team Player
Middle East Technical University (ODTÜ) | 12 years
- Played for 5 years on the ODTÜ Basketball Team, including 2 years as team captain
Billiards Team Player
Middle East Technical University (ODTÜ) | 5 years
- Achievements: 2 silver and 1 bronze individual medals; 2 gold, 1 silver, and 1 bronze team medals
Korfball Team Player
Middle East Technical University (ODTÜ) | 3 years
Ultimate Frisbee Team Player
Middle East Technical University (ODTÜ) | 2 years
Played with Anka Ultimate Club, Türk Kası Ultimate Club, Bosforce Ultimate Club, and Fethiye Flamingos
Timeline
Public Relations and Promotion Officer
Mentora Language School and Summer Camp
03.2019 - 10.2019
Activity Leader
Mentora Language School and Summer Camp
04.2018 - 10.2018
Tourism Management
Ölüdeniz Green Park Beach
07.2015 - 09.2017
Audit Experienced Assistant
KPMG
10.2014 - 05.2015
Audit Assistant
KPMG
01.2014 - 10.2014
Audit Trainee
KPMG
10.2013 - 01.2014
Commercial Banking Sales Support Assistant
FinansBank, Ulus/ANKARA Branch
10.2012 - 03.2013
Operation Manager
Fethiye City Aparts
4 2020 - Current
Bachelor of Business Administration -
Orta Doğu Teknik Uni.(Middle East Technical Univ.)