Elif Beyza Yazkan
Export And Sales Assistant
Summary
Experienced with sales support functions, including administrative and customer service duties. Utilizes strong communication and organizational skills to assist sales teams and support client relations. Track record of improving workflow efficiency and contributing to team success through proactive problem-solving and adaptability.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Sales Support Assistant
Rags
06.2024 - 01.2025
- Contributed to the company's client engagement strategy by enhancing its digital presence and communication flow, which supported lead generation efforts.
- Developed customized reports for management that provided valuable insights into sales performance metrics.
- Leveraged CRM software effectively to track client interactions and optimize follow-up efforts.
Guest Experience & Operations Support Assistant
Hilton Hampton Inn Hotel
06.2023 - 10.2023
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Coordinated with vendors, customers and internal departments to understand, monitor, and communicate changes to workflows.
Marketing and Sales Intern, Art Gallery
Portobello
04.2023 - 06.2023
- Assisted in the international sales and export of high-value artworks, managing client relations and logistics.
- Conducted market research and supported marketing strategies to expand the gallery's global reach.
- Addressed customer queries and complaints with prompt and professional responses.
Sales and Customer Service Assistant
Food Lion
05.2021 - 10.2021
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Answered customer questions about product availability and shipment times.
- Assisted customers with product selection, providing detailed information on features and benefits.
Education
Associate Degree - Logistics And Supply Chain Management
Ataturk University
Erzurum 04.2001 -
Bachelor of Arts - English Language And Literature
Ataturk University
Erzurum, Turkey 04.2001 -
High School Diploma -
Tugrulbey Anatolian High School
Istanbul 04.2001 -
Skills
- Microsoft Office
- Performance tracking
- Strong organization
- Sales presentations
- Teamwork and collaboration
- Customer engagement
Certification
Boğaziçi Ensitüsü, Sales Techniques and Marketing
Languages
- Turkish, Native
- English, Advanced
- Spanish, Beginner
Technical Skills
- Excel
- Outlook
- Word
- PPT
- Google Workspace
Timeline
Boğaziçi Ensitüsü, Effective Communication Techniques
07-2025
Boğaziçi Ensitüsü, Sales Techniques and Marketing
04-2025
Sales Support Assistant
Rags
06.2024 - 01.2025
Udemy, Human Resources Mastery Bundle
06-2024
Guest Experience & Operations Support Assistant
Hilton Hampton Inn Hotel
06.2023 - 10.2023
Marketing and Sales Intern, Art Gallery
Portobello
04.2023 - 06.2023
Sales and Customer Service Assistant
Food Lion
05.2021 - 10.2021
Associate Degree - Logistics And Supply Chain Management
Ataturk University
04.2001 -
Bachelor of Arts - English Language And Literature
Ataturk University
04.2001 -
High School Diploma -
Tugrulbey Anatolian High School
04.2001 -