Elif Ekinci

I supply products from Türkiye and America and sell them in Canada, Australia and America via Amazon.

• Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
• Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
• Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
• Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
• Guided groups of up to 80 people on scheduled tours.
• Planned and organized tours by determining routes, selecting sights and landmarks to visit, and coordinating transportation and accommodations.
• Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
• Built personal relationships with guests to promote positive experiences.

• Software and robotics coding trainer for children.
• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Supported student physical, mental, and social development using classroom games and activities.
• Graded and evaluated student assignments, papers, and course work.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

Translated documents from Hungarian to Turkish.

• Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
• Expanded client base through consistent delivery of high-quality translation and interpretation services.
• Translating important parts for editing and assembly to assemblers.

• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.

• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
• Responded to customer calls and emails to answer questions about products and services.