Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Elif Aydemir

Elif Aydemir

Senior IT & Cybersecurity Specialist
İstanbul,34

Summary

I have been working in the IT area for more than 12 years on average. I worked in different operations, in different teams. I achieved experience in customer management by working in the fields of call center, team management, and technical and software support.

I constantly follow new developments in accordance with the conditions of the sector. Therefore, my learning and development process still continues.

I am open-minded and like to learn fast. In my last job at my company, I had the opportunity to improve my customer relations as I was constantly working on problem-solving and providing customer satisfaction. I also recently received SAP training and I'm continuing to advance myself.

Cybersecurity professional with robust experience in safeguarding networks and systems. Skilled in threat detection, risk assessment, and implementing security protocols. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, analytical thinking, and excellent communication in high-stakes environments.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Cybersecurity Specialist & Team Leader

Xcitium CyberSecurity
04.2023 - 10.2024
  • Provided end-user IT support to company personnel
  • Delivered technical and software support for company products
  • Offered guidance on SSL products, including installation and configuration
  • Supported the installation and configuration of DLP (Data Loss Prevention) solutions
  • Installed and configured secure internet and email gateway products
  • Interpreted logs for AEP SIEM CIS for enhanced security monitoring
  • Managed ITSM support, installation, and administration
  • Set up, managed, and supported EDR (Endpoint Detection and Response) systems
  • Configured and maintained WAF (Web Application Firewall) solutions
  • Mentored junior team members on technical aspects of cybersecurity while fostering a culture of continuous learning and improvement.
  • Enhanced network security by implementing advanced threat detection and prevention tools.

IT Supervisor

Alliance Healthcare
04.2022 - 04.2023
  • Provide necessary end-user IT support for company personnel
  • Deliver technical and software support for company products
  • Set up and manage server installations and configurations
  • Monitor, analyze, and manage infrastructure traffic

Technical Support Specialist

Comodo Cybersecurity
12.2021 - 04.2022
  • Installation and management of products like DLP, WAF, EDR
  • ITSM support and SSL product installations

IT Specialist

Mavi
10.2020 - 12.2021
  • Provided end-user IT support for company personnel
  • Managed IT hardware, software, and license inventories
  • Resolved network-related hardware and software issues; collaborated with external IT support for advanced troubleshooting
  • Administered server management and monitored backup systems
  • Monitored and coordinated internet and email activities
  • Installed and configured company programs
  • Supplied and installed electronic devices for users, overseeing the post-installation process
  • Ensured data protection by implementing security measures in information systems
  • Maintained the security of customer-related technical information in electronic environments
  • Managed requests for electronic communication tools and data transfer systems as per customer specifications
  • Coordinated and tested ERP-related work and integrated ERP with other programs
  • Supported reporting and verified final checks for version updates
  • Monitored company security systems and identified workflow deficiencies
  • Conducted work planning and task definitions

Education

Bachelor's - Management Informa?on Systems

Anadolu University
01.2020 - 01.2024

Associate Degree - Computer Programming

Sakarya University
01.2010 - 01.2012

Skills

IT Support Management

Certification

SAP ERP Certification (Ecodaion)

Personal Information

  • Date of Birth: 05/26/92
  • Driving License: Class B

Timeline

Cybersecurity Specialist & Team Leader

Xcitium CyberSecurity
04.2023 - 10.2024

IT Supervisor

Alliance Healthcare
04.2022 - 04.2023

Technical Support Specialist

Comodo Cybersecurity
12.2021 - 04.2022

IT Specialist

Mavi
10.2020 - 12.2021

Bachelor's - Management Informa?on Systems

Anadolu University
01.2020 - 01.2024

Associate Degree - Computer Programming

Sakarya University
01.2010 - 01.2012
Elif AydemirSenior IT & Cybersecurity Specialist