Energetic and multilingual Flight Attendant with dynamic customer service skills. Balanced, polite and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
16
16
years of professional experience
Work History
English as Foreign Language Teacher
Küçük Şeyler Anaokulu-Batıkent
10.2020 - 06.2021
Gave feedback on teacher lesson plans and student materials to confirm appropriateness for ESL students.
Collaborated with other teachers to develop creative, innovative and educational curriculums, teaching aids and field trips.
Coordinated company events and key client meetings.
Created audio, visual and written teaching materials to assist in teaching English.
Conducted in-depth assessments into children's work, providing feedback on grammar, syntax, spelling and punctuation to increase learning development.
Maintained complete and accurate records of students' progress to comply with administrative requirements.
Counselled students with academic difficulties and behavior problems for improved outcomes.
Office Assistant
Adalılar Ltd. Şti.
07.2005 - 11.2015
Managed receptionist area, greeting visitors and responding to telephone and in-person enquiries.
Supported staff with clerical tasks for well-maintained office administration.
Coordinated company events and key client meetings.
Created filing system for contracts, records and reports.
Responded promptly to incoming phone calls and emails for prompt, professional correspondence.
Helped organise corporate and social events, researching and booking caterers and event spaces.
Assisted with booking flights, hotels, visas and other travel arrangements to ensure smooth-running business travel for staff.
Handled both incoming and outgoing mail for the business to maintain smooth-running external communications.
Kept track of business hardware and software, setting up relevant user accounts and recording staff usage.
Translator and Interpreter
Onur Tercüme
09.2015 - 09.2015
Maintained focus under pressure to deliver accurate translation services.
Obtained information on appropriate terms, phrases and words from specialist dictionaries.
Worked with sensitivity across emotive translation topics and circumstances.
Education
Bachelors of Education - Child Development
University of İstanbul
Istanbul, 34 Online Education
2026
Certificate of Airport Ground Services - Airport Maintenance
University of Anadolu
Online Education
2024
Certification of Foreign Trade - Import - Export Foreign Trade
TDVSEM- Turkish Foreign Trade Foundation
Ankara, Çankaya, Turkey,
2016
Certification of Pedagogical Formation - Teaching
University of Ankara
Ankara, 06
2011
Bachelor of Literature - Italian Language & Literature
Online Customer Service Expert and Content Editor at Badecanlar, Şefkatli ŞeylerOnline Customer Service Expert and Content Editor at Badecanlar, Şefkatli Şeyler