Elfrida Anekwe

• Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
• Monitored inventory levels to prevent stock shortages during peak service hours or special events.
• Led cross-functional teams during special events or catering engagements to deliver exceptional food quality and service to clients.
• Ensured consistent quality in all dishes served by implementing standardized recipes and portion control measures.
• Streamlined meal preparation processes, resulting in reduced wait times for customers.
• Increased employee productivity by providing ongoing training and performance feedback for kitchen staff members.
• Managed daily kitchen operations, including scheduling, budgeting, and equipment maintenance.
• Performed regular equipment inspections to proactively address maintenance needs before impacting daily operations.
• Mentored junior team members, providing guidance on best practices in cooking techniques, plating, and presentation.

• Developed logistical checklists to guide activities support.
• Managed functional areas of logistics.
• Reduced transportation costs with effective route planning and carrier negotiations for streamlined delivery operations.
• Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
• Improved shipment tracking capabilities by implementing real-time visibility tools for accurate status updates from origin to destination.
• Collaborated closely with sales teams to align logistic strategies with customer requirements, ensuring optimal service levels and positive client experiences.

Key Achievements:

• Reduced shipping errors by 15% through process improvements.
• Contributed to reducing inventory discrepancies by 20% via improved cycle count procedures.
• Played a key role in reducing shipping costs by negotiating with local carriers.