Elfin Yakut
İstanbul,İstanbul
Summary
Background in American history and literature with a strong ability to learn quickly. Demonstrates eagerness to improve guest relations skills and social media management expertise. Proven adaptability in dynamic environments, contributing to enhanced customer engagement and brand presence.
Overview
1
1
Language
2
2
years of professional experience
Work History
AI Consultant
Outlier
05.2024 - Current
- Check AI accuracy through systematic verification of outputs against source data.
Club Receptionist
Soho House
istanbul
06.2024 - 06.2026
- Welcomes members and guides reservations through clear check-in steps.
- Organises reservations by verifying details and updating booking records accurately.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Responded to email inquiries promptly, delivering clear and concise information to address queries.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
- Coordinates event schedules by confirming timings and handling daily requirements.
- Resolves problems and addresses complaints promptly.
Education
Bachelor of Arts - American Culture and Literature
Istanbul University
Istanbul, 342026
Skills
- Customer service
- Event coordination
- Data analysis
- Communication skills
- AI validation
- Problem resolution
- Time management
- Team collaboration
- Reservation management
- Problem-solving
- Willingness to learn
- Calm under pressure
- Active listening
- Leadership
- Commitment to excellence
- Public speaking
- MS Office Suite
- Public Relations
- Deadline management
- Project planning and coordination
- Social media marketing
- Canva design
- E-commerce strategy
- Market research
- Instagram business tools
- Paid social media marketing
- Campaign management
- Influencer marketing amplification
- Sales and marketing strategy
- Media relations management
- Campaign coordination
- Copywriting abilities
- Brand development
- Photoshop basics
- Canva
- Trend identification
- Event planning and promotion
- Copywriting
- Customer relationship management
Languages
English
Proficient
C2
Timeline
Club Receptionist
Soho House
06.2024 - 06.2026
AI Consultant
Outlier
05.2024 - Current
Bachelor of Arts - American Culture and Literature
Istanbul University