Hubspot CRM
Elay Mesgari
Business Administration
Istanbul
Summary
Dynamic and goal-oriented professional with a strong academic background in Materials Engineering and Business Administration (MBA). Experienced in sales, organizational innovation, and project coordination, with a passion for strategy, entrepreneurship, and management. Skilled in fostering international collaboration, leading teams, and delivering results in fast-paced environments. Fluent in four languages, proficient in advanced software, and committed to continuous learning and growth.
Overview
10
10
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Sales Specialist
GNN Health Istanbul
05.2023 - 12.2024
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Negotiated prices, terms of sales and service agreements.
Social Secretary and Persian Ambassador
Istanbul Aydin University
03.2023 - 10.2023
- Assisted in developing strategic plans for special projects related to social engagement initiatives.
- Organized successful fundraising campaigns through careful planning and targeted outreach strategies.
Exhibition Coordinator
Kiamehr Vision
11.2022 - 11.2022
- Ensured proper care for exhibited artwork by monitoring environmental conditions and creating conservation plans when necessary.
- Established clear communication channels between all departments involved in the planning process, resulting in smooth coordination from start to finish.
Welding Internship
Kohan Asin Tajhiz
12.2019 - 01.2020
Administrative Assistant
Sakhtarsanj (Sure Level Tabriz)
07.2016 - 01.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Scientific Students Association
University of Bonab
02.2015 - 06.2016
- Strengthened community relationships through volunteer opportunities, enhancing the organization''s reputation on campus.
- Enhanced member engagement by organizing professional development workshops and networking events.
Education
MBA - Business Administration
Istanbul Aydin University
Istanbul, Turkey09-2024
Bachelor of Science - Materials Science Metallurgy
Bonab University
Iran10-2020
Skills
Client Engagement
Relationship building
Team collaboration
Customer service and care
Consultative selling
Creative direction
Teamwork
Problem-solving
Time management
Office administration
Computer skills
Customer service
Software
Adobe
SPSS
Google Workspace
Microsoft Office Suite
Certification
Presented at the 7th International USBILIM Social Sciences Congress,Paris
Timeline
Published in the Journal of Emerging Economies and Policy
09-2024
Presented at the 7th International USBILIM Social Sciences Congress,Paris
07-2024
Sales Specialist
GNN Health Istanbul
05.2023 - 12.2024
Social Secretary and Persian Ambassador
Istanbul Aydin University
03.2023 - 10.2023
Exhibition Coordinator
Kiamehr Vision
11.2022 - 11.2022
Welding Internship
Kohan Asin Tajhiz
12.2019 - 01.2020
Administrative Assistant
Sakhtarsanj (Sure Level Tabriz)
07.2016 - 01.2020
Scientific Students Association
University of Bonab
02.2015 - 06.2016
MBA - Business Administration
Istanbul Aydin University
Bachelor of Science - Materials Science Metallurgy
Bonab University