Summary
Overview
Work History
Education
Skills
Websites
Militaryobligation
Birthdate
Placeofbirth
Workexperienceyears
Personal Information
Training
Timeline
Generic

Egehan Çelikten

Turkiye Sales Operations Manager
İstanbul

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

24
24
years of professional experience
10
10
years of post-secondary education

Work History

Türkiye Sales Operations Manager

CCI – Coca-Cola Icecek
2020.12 - Current

Territory : İstanbul HQ Based - Türkiye

Revenue : 1,6 bn $

# of Direct Reports : 4 Managers

# of Total Team Members : 49

Develop & implement commercial strategies in line with company long term & short term plans, apply global best practices to drive numeric penetration, increase market share, ensure outlet level servicing, improve efficiencies and effectiveness of overall Sales function

Drive Distributor Business Development and implement Coca-Cola Customer Service System and Route to Market (CSS+RTM) model, Sales Force Effectiveness (SFE), Market Assets (Glass+Coolers), Handling Customer/Distributor/Consumer Complaints via Customer Interaction Center and Sales Automation programs alongwith analysis of key performance indicators to support key management decisions.

Distributor Business Development Manager

CCI – Coca-Cola Icecek
2020.03 - 2020.12

Territory : İstanbul HQ Based - Türkiye Distributors (245 Distributors)

Revenue : 1,1 Bn $

# of Direct Reports : 19 ( Distributor Business Development Executives)

  • Leading distributor management and other key distributor processes along with cross-functional support across all locations
  • Covering and ensuring all aspects of company policies, KORE, standards for distributor warehouse, vehicles, distributor staff etc
  • Monitoring distributor profitability with support from finance team and leading to taking necessary corrective actions, if necessary.
  • Position entails management of all such distributor related activities forming a connect between CCI & Distributors
  • Designing distributor incentive and premium systems, management of business development activities related to the systematic development of competencies and total performance.

Local Accounts Group Manager

CCI – Coca-Cola Icecek
2015.04 - 2020.03

Territory : İstanbul Based West Türkiye Local Key Accounts – Home Channel ( 50 Accounts)

Revenue : 50.000.000 $

# of Direct Reports : 8 ( Key Acccount Executives)

  • Determining strategies and creating work plans for realization of company goals via creating value for key customers
  • Develop and maintain outstanding professional relationship with key accounts through regular visits for correct implementation of agreement
  • Make yearly agreements strengthening win-win collaboration in line with the CCI company and channel strategies
  • Create and ensure the implementation of yearly activity calendar through combining the customer and CCI strategies to achieve differentiated innovative programs and activating CCI assets with effective coordination of supply chain and marketing departments.

Sales Center Manager

CCI – Coca-Cola Icecek
2012.01 - 2015.04

Territory : İstanbul Asian Side – West BlackSea Region – Southern Marmara Region

Revenue : 80 mio $ (2016)

# of Direct Reports : 5 (Area Sales Managers)

# of Total Team Members : 229

  • Managing, organizing and restructuring the sales activities and sales team to reach yearly targets
  • Design and implement a strategic business plan align with company goals
  • Build and promote strong, long-lasting customer relationships by partnering with them
  • Present sales, revenue and expenses reports and realistic forecasts to management team
  • Identify sales improvement opportunities and being fully aware of changes in the market and competition status
  • Structuring / restructuring RTM (Route To Market)
  • Effective execution and sustainable improvement of RED
  • Training and development of sales team
  • Preparing future sales managers/executors.

Channel & RTM Development Manager

CCI – Coca-Cola Icecek
2010.10 - 2012.01
  • Support Team Director in/with: the execution of Department’s strategy projects, directives and objectives as dictated by market’s needs or senior management
  • Translating broad guidelines into specific operational plans and programs with creation of all phases of a business case (e.g
  • Market analysis, value proposition, strategic fit, economic models and launch) to support a new initiative
  • Financial analysis; develop the financial and economic models that support assessment and underlying valuation of potential opportunities i.e
  • Market sizing, financial forecasts as well as additional financial analysis as appropriate
  • Collate and document company’s strategic business plans
  • Monitor implementation of company’s short, medium and long term strategic goals and objectives
  • Continually review and assess effectiveness and efficiency of the department’s policies, procedures and processes and identify improvement opportunities in line with the defined corporate performance framework
  • Act in unison with Director in negotiation with external consultants
  • Review key expenditures/transactions of the department in line with approved budget
  • Prepare periodic management reports on the activities of the department.

Area Sales Manager

CCI – Coca-Cola Icecek
2008.01 - 2010.10
  • Territory: Bursa, Balıkesir, Çanakkale, Yalova, Eskişehir, Kütahya
  • Revenue: 20 mio $
  • # of Direct Reports: 7 (Sales Supervisors)
  • # of Total Team Members: 82.

Sales Supervisor/Sales Developer/Distributor Advisor

CCI – Coca-Cola Icecek
2004.03 - 2007.12
  • Territory: 03.2004-01.2006: Kemalpaşa, Turgutlu, Salihli, Kula, Selendi, Alaşehir, Kiraz, Ödemiş, Tire
  • 01.2006-12.2007: Çeşme, Özdere, Gümüldür, Urla, Mordoğan, Karaburun, Narlıdere.

Preseller

CCI – Coca-Cola Icecek
2001.01 - 2004.03
  • Territory: 01.2001-02.2002 Kemeraltı, Hatay, H.Rıfatpaşa Routes – All Channels
  • 02.2002-01.2004 Konak, Alsancak, Buca, Gaziemir - Horeca Key Account.

Education

Department of Labor Economics and Industrial Relations

Anadolu Universitesi
Eskişehir, Turkey
1994.09 - 1998.05

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İzmir Atatürk Lisesi
1991.09 - 1994.05

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İzmir Özel Türk Koleji
1987.09 - 1991.05

Skills

Sales Leadership

Sales Strategy

Customer Relationship Management

Distributor Management

Sales Force Efficiency

Business development and planning

Sales process optimization

Customer Segmentation

Sales Training and Development

Territory Management

Militaryobligation

Completed-01.07.2000

Birthdate

09/09/1976

Placeofbirth

ESKİŞEHİR - TÜRKİYE

Workexperienceyears

24

Personal Information

  • Nationality: Turkish
  • Driving License: B (1994)
  • Marital Status: Married (Daughter 14y.o)

Training

  • CCI Accelerate Masterclass - IMD - International Institute for Management Development (96 Hours)
  • ILead - CCI Kampus 2014 (120 Hours)
  • Key Account Management Training & development Programme Event 3 - Warsaw - Hellenic Bottlers & Glendinning 08.06.2010 - 11.06.2010 (36 Hours)
  • Key Account Management Training & development Programme Event 2 – Prague - Hellenic Bottlers & Glendinning 12.04.2010 – 16.04.2010 (45 Hours)
  • Key Account Management Training & development Programme Event 1 - Vienna - Hellenic Bottlers & Glendinning 23.02.2010 – 26.02.2010 (36 Hours)
  • Coaching - TACK Türkiye 04.11.2009 – 05.11.2009 (16 Hours)
  • Corporate Leadership - Dale Carnegie Training 02.11.2009 – 03.11.2009 (16 Hours)
  • Collaborating For Value - CCI Campus 26.10.2009 – 27.10.2009 (16 Hours)
  • Shopper Marketing & Merchandising - CCI Campus 02.05.2008 – 02.05.2008 (8 Hours)
  • Conflict Management Techniques - CCI Campus 06.10.2008 – 06.10.2008 (8 Hours)
  • Competition Legislation Training - CCI Campus 31.03.2008 – 31.03.2008 (8 Hours)
  • Management Skills Development Programme - Partner Yönetim Danışmanlık 26.02.2007 – 28.02.2007 (20 Hours)
  • Management e-MBA - Kavrakoğlu Management Institute 14.09.2007 – 17.10.2008 (90 hours)
  • Creative Thinking Techniques - ABC danışmanlık ve Eğitim 20.02.2007 – 21.02.2007 (18 Hours)
  • Resource and Time Management - Turuncu Eğitim Hizmetleri ve Danışmanlık 04.10.2006 – 05.10.2006 (18 Hours)
  • Innovation Workshop - FED training 27.11.2006 – 27.11.2006 (9 Hours)

Timeline

Türkiye Sales Operations Manager

CCI – Coca-Cola Icecek
2020.12 - Current

Distributor Business Development Manager

CCI – Coca-Cola Icecek
2020.03 - 2020.12

Local Accounts Group Manager

CCI – Coca-Cola Icecek
2015.04 - 2020.03

Sales Center Manager

CCI – Coca-Cola Icecek
2012.01 - 2015.04

Channel & RTM Development Manager

CCI – Coca-Cola Icecek
2010.10 - 2012.01

Area Sales Manager

CCI – Coca-Cola Icecek
2008.01 - 2010.10

Sales Supervisor/Sales Developer/Distributor Advisor

CCI – Coca-Cola Icecek
2004.03 - 2007.12

Preseller

CCI – Coca-Cola Icecek
2001.01 - 2004.03

Department of Labor Economics and Industrial Relations

Anadolu Universitesi
1994.09 - 1998.05

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İzmir Atatürk Lisesi
1991.09 - 1994.05

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İzmir Özel Türk Koleji
1987.09 - 1991.05
Egehan ÇeliktenTurkiye Sales Operations Manager