Efe Berk Pehlivan
Alanya
Summary
I am Efe Berk Pehlivan, born on November 3, 2002, in Ankara. I am 22 years old and have been living in Alanya for the last 8 years. I have B1-level English proficiency and have gone through preparation for the TOEFL exam. I am innovative, a fast learner, adaptable to people, and successful in building strong interpersonal relationships.
Since I was 12 years old, I have gained experience working in different sectors. During this time, I had the opportunity to develop myself, and I gained a better understanding of human psychology.
For the last 3 years, I have been working in the construction sector in sales, marketing, portfolio management, and market research. My experience in the construction and real estate sectors has allowed me to effectively apply sales and marketing strategies. By conducting advanced market research, I have been successful in analyzing customer demands and achieving results with the right strategies. I always adopt an innovative and solution-oriented approach in sales and marketing processes, which has helped me achieve success in projects and ensure high customer satisfaction. I have a strong understanding of human relationships and create successful collaborations by maintaining healthy and effective communication with individuals both inside and outside of the team.
Work History
Sales Representative
Bey Property Real Estate & Construction
01.2022 - Current
- As a real estate and construction sales consultant, I help potential buyers find the right properties for them
- I give clear information about our projects and guide them through the sales process
- I research the market to create pricing strategies and use good marketing techniques to increase sales
- My goal is to make customers happy and help the company sell more
- I have also worked at the EXPO real estate and investment fair in Moscow
- Responsibilities:
- Customer Consulting and Sales Management:
- I helped customers find the right real estate projects for their needs
- I explained the details of our construction projects and the sales process, making sure customers understood everything
- I supported customers through the entire sales process and followed up on contracts to make sure they were happy
- Market Research and Analysis:
- I studied the real estate market in Alanya and created competitive pricing and sales strategies
- I kept our sales strategies updated by looking at trends and customer needs, which helped the company grow its market share
- Effective Communication and Relationship Management:
- I used my communication skills to understand customer needs and offer the right solutions
- I built strong relationships with customers, which helped increase their satisfaction and loyalty
Welcomer - Customer Relations Specialist
En Vie Beach - Boutique Hotel - Lounge
01.2021 - 04.2022
- I worked as a 'Welcomer' and 'Customer Relations Specialist' at En Vie Beach Lounge, one of the most famous and luxurious places in Alanya
- During this time, I had different responsibilities to make sure guests had a great experience
- Responsibilities:
- Guest Reception and Guidance:
- I welcomed guests warmly and made sure they were shown to their tables after checking their reservations
- I provided services based on each guest's preferences to ensure a high-quality welcome
- Customer Relations:
- I listened to guests' feedback, solved problems quickly, and handled complaints
- This helped make guests happy and increased the popularity of the place
- Event and Organization Management:
- I helped plan and organize special events, celebrations, and VIP occasions
- I made sure the guests' needs were met and provided excellent service
- Cross-Selling and Promotions:
- I introduced menu items and special services to guests to help increase sales
- I suggested things that would make guests happy, which also helped improve sales
- Teamwork and Communication:
- I worked closely with the restaurant staff, kitchen team, and management to make sure the service stayed at a high level
- I also helped improve teamwork and communication, making work processes more efficient
Overview
4
4
years of professional experience
2
2
Languages
Skills
Excell
Education
High School Diploma -
04.2001 -
Topics Covered in Front Office Services
In vocational high schools, front office services refer to a field focused on preparing professionals to work in the tourism and hospitality industry, specifically in hotels, resorts, and accommodation establishments. It aims to equip students with the knowledge, skills, and attitudes required by the sector, preparing them for their careers.
Englishproficiency
B1
Timeline
Sales Representative - Bey Property Real Estate & Construction
01.2022 - Current
Welcomer - Customer Relations Specialist - En Vie Beach - Boutique Hotel - Lounge
01.2021 - 04.2022
Nezihe Soydan Trade Vocational High School - High School Diploma,
04.2001 -