Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Publications
Interests
Timeline
Generic
Eda Kurt Türk

Eda Kurt Türk

Sr. IT Business Analyst
Istanbul

Summary

Proactive Business Analyst offering 5 years of Telco industry success. Expert on business and systems requirements, user acceptance testing, and documentation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
11
11
years of post-secondary education
6
6
Certifications
2
2
Languages

Work History

Senior Business Analyst

Etiya
Istanbul, Turkey
02.2022 - 03.2024

After 4 years business analysis experience on Turk Telecom MTS BSS project;

  • Responsible for analyzing activities on Bouygues Telecom's digital transformation project as member of BSS Business Analysis Team
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.

Facilitated requirement-gathering workshops, resulting in clear project objectives and deliverables.

  • Collaborated with cross-functional teams, ensuring cohesive approach to business analysis.
  • Responsible for business analysis activities including customer communication and reporting with using agile methodology
  • Specialized on Jira as end-to-end documentation tool

Business Analyst

Etiya
Istanbul, Turkey
04.2019 - 02.2022
  • Responsible for; - Analysis and design customer demands on Telco CRM Application which has 20 modules (Order, Customer, Product, Campaign Management Modules etc.)
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Support development, integration, functional and user acceptance tests and following software lifecycle steps closely until go-live by applying Agile and Waterfall methodologies
  • Preparing Software Requirement Specification, Technical Design, Configuration and Operation Transfer documents
  • Drawing Sequence diagrams and Flowcharts with using BPMN and UML for modelling business processes and visualization of flows between different applications.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.

Education

Master of Science - MS - Engineering and Technology Management

Gazi University
Ankara, Turkey
10.2021 - Current

Bachelor of Science - BS - Computer Engineering

Gazi University
Ankara, Turkey
10.2014 - 02.2019

High School Diploma -

Eyüp Anatolian High School
İstanbul
01.2009 - 01.2013

Skills

SQL Proficiency

Certification

Customer Centricity Foundation

Awards

Jumper Award

Publications

  • A Fuzzy Clustering Based Desicion Support System For Role Distribution in Software Project Management
  • A Decision Support System for Role Assignment in Software Project Management with Evaluation of Personality Types

Interests

Travelling

Camping

Cooking

Timeline

Senior Business Analyst

Etiya
02.2022 - 03.2024

Master of Science - MS - Engineering and Technology Management

Gazi University
10.2021 - Current

Business Analyst

Etiya
04.2019 - 02.2022

Bachelor of Science - BS - Computer Engineering

Gazi University
10.2014 - 02.2019

High School Diploma -

Eyüp Anatolian High School
01.2009 - 01.2013
Eda Kurt TürkSr. IT Business Analyst