Eda Kübra Güvenç

Day-to-day pro-active communication with partners in my region by telephone, by internal messaging and occasionally in person to assist with the development of the business;

Loading all rates , discounts (agreement) to the system.
Building productive relationships with partners to ensure that they offer the best availability and rate structure;
Discuss opportunities with partners that will help improve business by using adonis.com's internal tool of priority setting;
First point of contact for key local accommodation partners, answering questions and queries, taking action as needed;
Participation in weekly team learning in our office;
Advise accommodation partners regarding their (potential)webpages on the adonis.com website and how they can amend data with respect to supply, availability, specials, promotions;
Liaison person for properties to contact when they have questions by phone and the Account Managers are unavailable;
Providing support to properties or adonis.com in building the webpage for accommodations and/or maintaining property information on the adonis.com website;
Verify that the website has accurate information on properties and pictures of newly registered accommodations;
Delivering training by phone to new and or existing properties on how to use adonis.com’s extranet and rates & availability system;
Providing properties with information and advice mainly by phone, including follow-ups;
Looking after IT/administrative related tasks;
In consultation with the Account Managers, provide information support to adonis.com for new and existing accommodations;
Conduct daily/weekly rate and availability checks on various platforms;
Assist in the preparation of market visits, operational planning and projects;
Assisting in additional tasks and projects when needed

• Communicated with team members regarding collaborative tasks and distilled information for end-user consumption.
• Managed the migration of legacy data systems to modern platforms, ensuring minimal disruption to business operations.
• Assisted in the development of organizational KPIs by creating custom dashboards that provided real-time visibility into key performance metrics.
• Facilitated interdepartmental collaboration by developing standardized terminology and documentation guidelines related to the use and interpretation of internal data.
• Sharing with data team rates, allotments etc.
  *Make control all updates on extranet.
  *Informing the area manager after update completed.
  *Analyse hotel database and detecting all failure and reporting to managers.

Coordinate contracting process with new suppliers and contract renewal with existing partners
Identify, qualify and coordinate contracting process with new hotel partners and contract renewal with existing partners of the assigned regions for B2B contracting
Portfolio management: ensure last room availability and pricing competitiveness
Regular follow up on targets (offers, availability, competitiveness and sales), analyzing the reports extracted from internal BI tools
Analyze market trends and evolution making sure the related teams have all the available information of the destinations such as strategy, expectations, objectives, changes
PMS & CRS & Channel Manager Contract integration