Eda Çolak

"I contribute to sustainability initiatives and facilitate social and academic engagement within the university campus. My responsibilities include active involvement in administrative and organizational workflows. I have cultivated strong communication, organizational, and reporting proficiencies. I am undergoing professional development in areas such as occupational health and safety, financial literacy, and stress management."

My responsibilities within the Records Management Department included:

• Monitoring and resolving petition inquiries.
• Generating comprehensive reports and statistical analyses.
• Processing and concluding administrative penalty procedures.
• Administering the certification of diplomas, official documents, and certificates.
• Assisting in the drafting and issuance of official documentation, such as Life Certificates."

Within the Consumer Affairs Department, my responsibilities included:

• Streamlining and monitoring document workflows.
• Assessing consumer complaint petitions and routing them to appropriate departments.
• Maintaining accurate tracking of citizen case files.
• Generating statistical analyses and reports on document processing.