ECEM KURTULUS

• End-to-End Management: Directed the entire import and export process, from coordinating shipments and negotiating with suppliers to ensuring compliance with customs regulations.
• Supplier Relations: Established and nurtured strong relationships with global suppliers, negotiating favorable terms and conditions to enhance procurement efficiency.
• Developed process to analyze customer feedback to incorporate insights into product development strategies.
• Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
• Prepared and processed import and export documentation according to customs regulations, laws or procedures.
• Negotiated freight rates with carriers for international transportation of goods.
• Teamed with sales and marketing teams to confirm that product availability meets customer demand.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

My role at DURSUN IMPORT AND EXPORT allowed me to further develop my skills in international trade management, strategic planning, and team leadership, contributing to the overall success of the company's global business operations."

At AKIN GLOBAL MEDICAL, as an Export Specialist with a primary focus on Chinese and other Asian markets, I played a pivotal role in expanding the company's global reach and significantly increasing sales. Key responsibilities and achievements include:

• Market Expansion: Spearheaded the market entry and expansion strategy for Chinese and other Asian countries, leveraging my proficiency in Mandarin Chinese and English to effectively communicate and negotiate with clients.
• Sales Growth: Successfully increased the company's sales in the designated markets, exceeding targets by 20% monthly.
• Network Development: Established and nurtured strong relationships with key stakeholders, distributors,wholesalers and clients in the Chinese and other Asian regions,contributing to the expansion of the company's business network.
• Communication Skills: Utilized strong communication skills in Mandarin Chinese and English to bridge cultural and linguistic gaps, facilitating smooth and effective communication with clients, partners, and internal teams.
• Customized Marketing Strategies: Developed and implemented tailored marketing strategies for the Chinese and other Asian markets, aligning with cultural preferences and market trends.
• Cross-functional Collaboration: Collaborated closely with internal teams, including marketing, logistics, and finance, to ensure seamless end-to-end export processes and meet customer requirements.
• Market Research: Conducted thorough market research to identify opportunities, trends, and competitor activities, providing valuable insights for strategic decision-making.

My role at AKIB GLOBAL MEDICAL not only allowed me to leverage my language skills but also to contribute significantly to the company's growth and success in the competitive Asian markets."

At Qingdao Haton IMP&EXP, a leading export and import company specializing in home textiles based in Qingdao, China, I served as an Export Executive. During my master degree tenure, my responsibilities included:

• Customer Communication: Facilitated seamless communication between the company and customers in Turkey and other Middle Eastern countries. Acted as a key point of contact for all communication, addressing inquiries, providing information, and ensuring customer satisfaction.
• Customer Communication: Facilitated seamless communication between the company and customers in Turkey and other Middle Eastern countries. Acted as a key point of contact for all communication, addressing inquiries, providing information, and ensuring customer satisfaction.
• Sales Management: Managed the entire sales process, from initial contact to post-sales follow-up. Implemented effective sales strategies that resulted in increased revenue and market share.
• Market Focus: Specialized in catering to the needs of customers in Turkey and other Middle Eastern countries, adapting strategies to align with regional preferences and market demands.
• Logistics Management: Oversaw end-to-end logistics operations, ensuring the timely and efficient transportation of goods. Coordinated with shipping partners, carriers, and internal teams to optimize supply chain processes.
• Post-Sales Support: Provided comprehensive post-sales support, ensuring customer satisfaction and addressing any concerns or issues promptly. Established a reputation for excellent customer service.
• Market Research: Conducted thorough market research to identify trends, competitive landscapes, and customer preferences. Utilized findings to inform sales and marketing strategies.

My role at Qingdao Haton IMP&EXP not only allowed me to contribute significantly to the company's sales and customer relations but also provided valuable insights into the textile markets in Turkey and the Middle East.

At Wisbaby International Preschool Education Center, I served as an English Teacher with a primary focus on children aged 3-10. In this role, I was responsible for developing and implementing captivating lesson plans to make English language learning both enjoyable and educational. Key contributions to the institution include ;

• Engaging Lesson Plans: Designed and executed highly interactive and fun lesson plans tailored to the developmental needs and interests of children aged 3-10, creating an environment conducive to effective language learning.
• Innovative Teaching Methods: Utilized creative teaching methodologies, educational games, and multimedia tools to enhance the learning experience and ensure active participation from students.
• Language Immersion Approach: Implemented an immersive language instruction approach, fostering a natural and enjoyable environment for children to learn English through play, storytelling, and hands-on activities.
• Individualized Attention: Provided individualized attention to students, identifying and addressing their unique learning styles and needs to optimize language acquisition.
• Enrollment Growth: Due to the success of my teaching methods, the positive word-of-mouth spread throughout the community, contributing to a notable increase in school enrollment.
• Community Engagement: Organized and participated in community events and open houses to showcase the effectiveness of the English language program, attracting new families to enroll their children.

My teaching approach not only contributed to the linguistic development of young learners but also played a significant role in the school's growth by creating a positive reputation and increasing enrollment

As an intern at the T.C Ministry of Economy Foreign Trade Undersecretariat General Directorate of Import, I spent my summer months during university to gain practical experience and contribute to my professional development