Summary
Overview
Work History
Education
Skills
Timeline
Generic
ECE KALYON

ECE KALYON

Customer Service Rep/ English Translator in Medical Field
İstanbul

Summary

I consider myself a responsible and orderly person that goes above and beyond in customer service.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Medical Consultant, Agent, Translator

Clineca
06.2024 - 01.2025

- Prepared treatment quotations and explained plans to patients.
- Translated between English and Turkish for patients and doctors.
- Assisted patients with questions and helped ensure clear communication.

Medical Consultant, Agent, Translator

Swedish Clinic
09.2023 - 06.2024
  • Company Overview: Selling medical services such as hair transplant, plastic surgery or dental treatment
  • You can check Google comments of Swedish Clinic
  • Selling medical services such as hair transplant, plastic surgery or dental treatment
  • Working as translator when they come
  • Giving one year of medical consultancy
  • I have high level of professionalism and great service to all of my patient
  • Selling medical services such as hair transplant, plastic surgery or dental treatment
  • You can check Google comments of Swedish Clinic

Customer service representative in Medical tourism

Esra Bilgen Clinic
02.2021 - 10.2021
  • Giving direct translation from/to patient and doctor in English and Turkish
  • Convincing the patient to come to Turkey for esthetic purposes to the clinic that I work for on the phone and organizing the patients' accommodation, surgery and also everyday issues when they come to Turkey since I am their only contact in Turkey during their stay of 7-10 days
  • 7/24 language support giving them the best service
  • The goal of this job is to send the patients home safe and sound and solving their problems and answering their inquiries being a people person and always giving positive energy to patients while having the responsibility of their safety and well-being while in Turkey overall making their stay an enjoyable one

International Fair Hostes

Tiamo Agency
01.2020 - 03.2020
  • Having a good communication skills
  • Delivering a great customer service
  • Customer caring

Customer Service Representative in the Foreign Trade Department

Sabır Endican Ayakkabıcılık Ltd. Şti.
08.2018 - 11.2019
  • Meeting customers in fairs based in Turkey and Italy
  • Customer caring
  • Solving all the clients' problems by phone, e-mail

Education

English Literature and Language -

ADNAN MENDERES UNIVERSITY
01.2012 - 01.2017

Skills

Easy communication and building relations with others The ability of fast learning and gaining new skills High skill in communicating with customers and high skill in persuasion Holding on the work pressure and flexibility at work Rapid adaptation of work developments

Timeline

Medical Consultant, Agent, Translator

Clineca
06.2024 - 01.2025

Medical Consultant, Agent, Translator

Swedish Clinic
09.2023 - 06.2024

Customer service representative in Medical tourism

Esra Bilgen Clinic
02.2021 - 10.2021

International Fair Hostes

Tiamo Agency
01.2020 - 03.2020

Customer Service Representative in the Foreign Trade Department

Sabır Endican Ayakkabıcılık Ltd. Şti.
08.2018 - 11.2019

English Literature and Language -

ADNAN MENDERES UNIVERSITY
01.2012 - 01.2017
ECE KALYONCustomer Service Rep/ English Translator in Medical Field