Summary
Overview
Work History
Education
Skills
Accomplishments
Certificationsandprojects
Languages
Certification
Timeline
Generic

Ebrinur Merve Gündüz

Istanbul

Summary

Since September 2023, I have been part of the Yemeksepeti Q-Commerce team, serving as a bridge between key stakeholders and global teams through my product and project management expertise. I am passionate about tracking OKRs, supporting central and regional goals with local use cases and numerical insights, and contributing to planning through process improvements and new feature implementation. My role includes monitoring product developments, managing bug tickets, and evaluating A/B test results from a country-level perspective, ensuring alignment and raising objections when necessary. I also track daily operational metrics, setting alerts and taking immediate actions to prevent order losses and maintain seamless operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Business Analysis and Process Development Junior Specialist

Yemeksepeti
09.2023 - Current
  • Managed quick commerce bug tickets, by introducing a slack channel: q-commerce_bug_report
  • Monitored daily operational metrics and implemented immediate actions to prevent potential order losses
  • Tracked A/B tests and results with a focus on Turkey's specific needs and priorities, providing recommendations and feedback to ensure alignment with local business goals
  • Raised objections to feature rollouts when they posed challenges for Turkey, and effectively communicated concerns and requirements to product teams
  • Review business processes to identify bottlenecks and implement improvements for enhanced efficiency

Product Planning Specialist

Kindhelm
01.2023 - 07.2023
  • Developed product plans and roadmaps aligned with strategic goals
  • Collaborated with engineering, sales, and marketing to define product requirements

Business Intelligence and Data Warehouse Engineer

Doğuş Technology
07.2022 - 12.2022
  • Designed warehouse structure improvements and worked with real-time data streams and APIs
  • Segmented markets and revamped marketing campaigns

Private Customer Acquisition & Brand Management Intern

Qatar National Bank
04.2022 - 07.2022
  • Supported marketing for Affluent and Private Banking customers
  • Designed business models to enhance sales strategies and improve customer experience

Business Analysis Intern

New Mind Information Technologies
01.2022 - 04.2022
  • Researched customer and industry trends, creating analysis reports with Power BI and Python

Machine Learning Intern

TUBITAK (The Scientific and Technological Research Council of Türkiye)
09.2021 - 12.2021
  • Conducted data analysis and modeling, testing predictions of Machine Learning algorithms

Business Development Intern

Turing Talent London
03.2021 - 09.2021
  • Analyzed data to enhance sales performance and optimized operational processes

Education

Bachelor of Science - Industrial Engineering

Sabancı University
Istanbul, Turkey
06-2023

Skills

  • Product Management & Operations
  • Data Analysis & Decision-Making
  • Process Optimization & Development
  • Collaboration & Stakeholder Engagement
  • Technical Proficiency: MS Office
  • Technical Proficiency: Looker Studio
  • Technical Proficiency: Big Query
  • Technical Proficiency: Google Workspace
  • Technical Proficiency: mySQL
  • Technical Proficiency: Python
  • Advanced English Communication skills

Accomplishments

  • Created a comprehensive app feature mapping for local teams to improve operational clarity and alignment.
  • Conducted benchmarking across regional markets, including Korea, to identify and propose new app features for local implementation.
  • Organized and prioritized all business requests by introducing a new one-pager format, ensuring clarity for manager-level stakeholders.
  • Created a presentation aligning global objectives with the priorities of local stakeholders, enabling product teams to take effective actions.

Certificationsandprojects

  • Analyzing Effects of Pandemic on Online Shopping Behaviors, Comparing online shopping behaviors before and after the pandemic in terms of volume and preferences. Designed and implemented an ML based system for predicting the future behaviors of consumers.
  • Tracking E-Commerce Pricing Strategies, Examined the online retail techniques used by Amazon, Hepsiburada and Trendyol to improve user experience and maximize market profit by accurately targeting and pricing the products.
  • Optimization of Conversion Statistics of Turing Talent London, Created a detailed optimization model to predict the future revenue of Turing Talent to prepare their budget for the upcoming months.

Languages

Turkish
Native language
English
Proficient
C2
Korean
Intermediate
B1
German
Elementary
A2

Certification

  • Rice University Advanced Data Analysis Using Excel.
  • Excel to Access: Intro to Microsoft Access for Excel Users, Udemy.
  • Microsoft Power BI - The Practical Guide, Udemy.

Timeline

Business Analysis and Process Development Junior Specialist

Yemeksepeti
09.2023 - Current

Product Planning Specialist

Kindhelm
01.2023 - 07.2023

Business Intelligence and Data Warehouse Engineer

Doğuş Technology
07.2022 - 12.2022

Private Customer Acquisition & Brand Management Intern

Qatar National Bank
04.2022 - 07.2022

Business Analysis Intern

New Mind Information Technologies
01.2022 - 04.2022

Machine Learning Intern

TUBITAK (The Scientific and Technological Research Council of Türkiye)
09.2021 - 12.2021

Business Development Intern

Turing Talent London
03.2021 - 09.2021

Bachelor of Science - Industrial Engineering

Sabancı University
Ebrinur Merve Gündüz