EBRAHIM AMER
Aeronautical Engineering
Istanbul,34
Summary
Experienced customer service professional bringing four years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about logistic operation regulations and standards.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
6
6
Certifications
Work History
Logistics Coordinator
Marinafly
03.2023 - Current
- Coordinated with carriers to secure competitive rates for shipping services, reducing overall transportation costs.
- Updated and maintained databases for more than10 shipments per months to track shipments and inventory.
- Reduced order processing time with improved logistics strategies and better coordination between departments.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Conducted regular audits of warehouse procedures to identify areas for improvement and implement necessary changes promptly.
- Collaborated with more than 50 suppliers per day to negotiate favorable terms, leading to reduced costs and improved efficiency.
- Established positive relationships with hundreds of customers through proactive communication regarding order status updates and issue resolution.
- Optimized transportation routes for cost savings and faster deliveries, resulting in increased revenue.
- Solved shipment discrepancies by conducting thorough investigations and collaborating with team members.
- Created reports to provide insights into logistics operations and performance.
Manager Assistant of Cargo Department
MarinaFly
1 2019 - 02.2023
- Supported sales management initiatives to optimize business development.
- Managed and distributed staff contact lists to create lines of communication with partners and co-workers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved safety procedures to create safe working conditions for workers.
- Liaised between employees and upper-level management and effectively resolved any issues.
- Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Education
Bachelor of Science - Aeronautical Engineering
UNIVERSITY OF TURKISH AERONAUTICAL ASSOCIATION
ANKARA-TURKEY 01.2014 -
Skills
Attention to detail
Work Delegation and Tracking
Problem-solving abilities
Process Optimization
Logistics Analysis
Freight Negotiation
Client Relations
Transportation Management
Time Management
Team Collaboration
Warehousing Processes
Database Maintenance
Accounting principles knowledge
Motivational Leadership
Certification
Youth capacity building for leadership and development Training - 2018
Additional Information
Arabic ( mother language)
English (excellent)
Turkish ( Very good)
Timeline
Logistics Coordinator
Marinafly
03.2023 - Current
Bachelor of Science - Aeronautical Engineering
UNIVERSITY OF TURKISH AERONAUTICAL ASSOCIATION
01.2014 -
Manager Assistant of Cargo Department
MarinaFly
1 2019 - 02.2023