Ebru Özpolat
Senior Compliance Manager
Istanbul
Summary
Compliance Officer dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach. Successful at managing multiple priorities with a positive attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Compliance and Risk Manager
Paypole Ödeme Hizmetleri ve Elektronik Para A.Ş.
Istanbul
2023.07 - 2023.10
- Conducted necessary work to ensure the company's compliance with laws and regulations issued in accordance with the law.
- Managed relationships with regulatory bodies such as BDDK (BRSA) and MASAK, as well as other regulatory institutions,
- Implemented a legal and regulatory risk compliance program and ensuring that all businesses comply with local and international payment laws and regulations.
- Improved the compliance program/framework due to new laws, rules, regulations, legislative guidance, corporate requirements, products, industry standards, and other internal and external risk factors.
- Conducted independent research and analysis on regulatory risk exposures, preparing written assessments, and communicating relevant gaps, impacts, and recommendations to management.
- Identified key risks and mitigating factors of potential investments such as asset types and values, legal and ownership structures and industry segments.
- Compared industry-specific securities against outside metrics and each other to develop recommendations.
- Collaborated with legal and the internal control function.
- Coordinated ongoing efforts to strengthen risk culture.
- Represented the company when necessary in professional associations, working groups, and similar organizations.
- Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
Compliance Manager
Iyzico (PayU)
Istanbul
2022.11 - 2023.05
- Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
- Advised local and global team in compliance related frameworks, risks and mitigating actions.
- Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Collaborated with HR to execute and follow-up personnel training.
- Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls.
- Prepared records and data for regular audits.
Sr. Compliance Associate
Rain
Istanbul
2021.11 - 2022.08
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Provided professional services and support in a dynamic work environment.
- Developed strong communication and organizational skills through working on group projects.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Assisted Operations team with onboarding process of retail and institutional customers.
- Participated in the design of workflows regarding EDD, Screening, PEP onboarding and exit processes.
- Worked flexible hours across night, weekend and holiday shifts.
- Gained strong leadership skills by managing projects from start to finish.
- Identified issues, analyzed information and provided solutions to problems.
- Worked closely with internal audit team to prepare for regulatory audits and provided input for GAP analysis.
- Managed full life cycle of assigned audits in alignment with departmental procedures, delivering progress as well as closing reports to senior management and clients.
Compliance
ING
Istanbul
2019.09 - 2021.11
- Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Investigated and documented all violations of compliance regulations to determine necessary improvements.
- Collaborated with internal and external stakeholders, auditors and legal counsel to confirm compliance with applicable laws and regulations.
- Conducted periodic Key Control Tests (KCTs) in order to investigate and document efficiencies of compliance regulations and report to ING Group Compliance in Amsterdam.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Identified gaps in existing compliance processes and recommended updates.
- Developed risk assessment models to identify potential compliance risks.
- Oversaw and monitored violation tracking system for accuracy, reducing compliance and operations risk management issues.
Credit Monitoring Manager
Akbank
Istanbul
2017.07 - 2019.07
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Internal Auditor
Akbank Istanbul
2009.07 - 2017.07
- Developed auditing program to address risks and evaluate regulatory requirements.
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
- Identified and reported audit issues.
- Handled supervisor duties when manager was unavailable or out of office.
- Reviewed and identified risks, analyzed controls and tested compliance.
- Evaluated company's policies to determine how well standards adhered to best practices.
- Documented recommendations to improve internal controls.
Education
Associate of Science - Statistics
Middle East Technical University
Ankara 2004.09 - 2009.06
Skills
Risk Mitigation
undefinedTimeline
Compliance and Risk Manager
Paypole Ödeme Hizmetleri ve Elektronik Para A.Ş.
2023.07 - 2023.10
Compliance Manager
Iyzico (PayU)
2022.11 - 2023.05
Sr. Compliance Associate
Rain
2021.11 - 2022.08
Compliance
ING
2019.09 - 2021.11
Credit Monitoring Manager
Akbank
2017.07 - 2019.07
Internal Auditor
Akbank Istanbul
2009.07 - 2017.07
Associate of Science - Statistics
Middle East Technical University
2004.09 - 2009.06
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