Duygu Meriç SATIR

• Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
• Identification of root causes for non-conformities reported in internal and external audits
• Determination and integration of corrections and corrective actions into the existing system
• Integration of revised standards and regulations into the existing system
• Ensuring that conformity assessment activities are conducted in accordance with the standards.

For the following scopes;

305/2011/EU CPR,

2014/33/EU Lift Directive,

2006/42/EC Machinery Directive,

2014/35/EU Low Voltage Directive,

G Marking,

ISO 9001, ISO 14001, ISO 14065

• Ensuring compliance with and monitoring certification, conformity assessment and CE marking services conducted under TURKAK and JAS-ANZ accreditations in accordance with ISO 17020, ISO 17021, ISO 17065, ISO 17025, and ISO 14065 standards.
• While providing certification services, quality, process control, and documentation activities were carried out to ensure compliance with the relevant standards and an active role was taken as a management representative during internal and external audits, including the following standards:

- ISO 17020, ISO 17021, ISO 17065, ISO 17025, ISO 14065

- ISO 9001, ISO 14001, ISO 27001, ISO 13485, ISO 22000,

- 305/2011/EU CPR,

- 2017/745 Medical Devices Regulation,

- 93/42/EEC Medical Devices Directive,

- 2014/33/EU Lift Directive,

- 2006/42/EC Machinery Directive,

- 2014/68/EU Pressure Equipment Directive,

- 2014/35/EU Low Voltage Directive,

- G Marking

• Ensured adherence to ISO 9001, ISO 14001, ISO 45001, ISO 22000 standards through regular training sessions and documentation updates.
• Enhanced service quality by implementing comprehensive quality management systems and processes.
• Maintained up-to-date knowledge on regulatory requirements and industry trends to ensure alignment with evolving expectations.
• Supported new service introductions by collaborating closely with all other departments during service phases.
• Reduced customer complaints by proactively addressing issues and streamlining communication channels.
• Collaborated with cross-functional teams to establish best practices in quality assurance and control procedures.

• Increased efficiency of production processes by identifying areas for improvement and implementing appropriate changes.
• Improved supplier relationships by conducting vendor assessments and fostering open communication channels.
• Managed corrective action process, analyzing root causes of non-conformances and implementing effective solutions.
• Implemented risk management strategies to minimize potential adverse impacts on product quality and customer satisfaction.
• Ensured adherence to ISO 9001, ISO 14001, ISO 45001 and ISO 17025 standards through regular training sessions and documentation updates.
• Reported production malfunctions to managers and production supervisors.
• Implemented new quality assurance and customer service standards.