DUYGU KIRMAÇ
Computer Science Engineer
Ataşehir
Summary
Diligent Senior Product Manager offering +9 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
7
7
years of professional experience
23
23
Certifications
Work History
Head of Product
Florawise Energy Management Systems Inc.
7 2022 - 10.2024
- Led the full product lifecycle management of various hardware and software solutions, including building automation systems, HVAC control devices, air quality sensors, and energy monitoring IoT devices
- Drove continuous product improvement by analyzing user feedback and collaborating closely with R&D teams
- Defined strategic software interface design, conducted thorough market and competitor analyses, and executed rigorous product testing
- Collaborated effectively with cross-functional teams, including software development, to ensure successful product development and deployment
- Represented products internationally and contributed to market expansion initiatives through active participation in trade shows (Tridium Niagara Summits, EMEX)
- Initiated and monitored Techno-park projects focused on new product development, presenting monthly progress reports and contributing to project proposals.
RPA Team Lead & Product Manager
Robusta Software Consultancy Inc.
09.2019 - 02.2022
- Analyzing, developing, integrating, and monitoring business processes of the companies with the help of Robusta RPA
- Also, preparing all documents end to end such as Requirement Analysis, Technical Design, Project Management Plan, Project Communication Plan, etc with my team
- In addition to consultancy activities, product management studies; Product strategy, competitor analysis, production of content that will add value to the product in the global market, a continuation of test activities for product maturity, establishment of the company infrastructure to conduct SDLC activities, customer feedback and efforts to bring the product to a level that will increase customer satisfaction were carried out.
Quality Assurance Specialist
Innova Information Technology Inc.
02.2018 - 09.2019
- Gained IEC 15504 (SPICE Level-2) certificates for both Health Tourism Portal Project (HTP) and Türk Telekom International (TTI) Document And Contract Management System (DMS) Project for 2019
- Responsible for the pre-audit preparations of these projects
- Document revision, CAPA, and nonconformity records for 15 major processes are fulfilled and elaborated during planned internal audits
- Established ITSM lifecycle across Innova with respect to ITIL4
- Both Service Transition and Service Operation processes were designed and implemented top-down
- These processes were adapted to two (2) mega projects which were Health Campus Projects and Türk Telekom VPN with a budget of more than 20 million dollars
- Improvement of tool usage which provides to run the related operational process and increase 85% of accuracy, efficiency, and personnel utilization.
System Engineer
Gantek Technology
04.2015 - 08.2016
- BCS System Engineer of FinansBank, Backup (Veritas/Netbackup/Veeam), Operating Systems (Solaris, RedHat, Windows), Hardware Administrator of Banking Regulation and Supervision Agency (BRSA) Information and Data Management Administrator, Türk Telekom and Help Desk Support to different companies to ensure that data centers continue to operate uninterruptedly
- Performed Banking Regulation and Supervision Agency (BRSA) Information and Data Management Administrator migration from Ankara to İstanbul within 2 days and the systems were ready to work
- Many certificates were gained which were important to the company to keep premium partnerships, ensuring 100% business-critical support satisfactory.
Education
B.Sc. - Computer Science
Yeditepe University
09.2009 - 06.2015
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YUCE Private Science High School
09.2014 - 06.2008
Skills
Empathy
Effective communication skills
Motivation to take on challenging work
Excellent internal and external negotiation skills
Ability to influence others to achieve business objectives
Managing and leadership of multiple projects simultaneously
Strong teamwork, collaboration, conflict resolution & problem-solving
Customer service skills
Product analytics
Design thinking
Product Roadmapping
Product Portfolio Management
Certification
Languages: English - Professional; German - A2 (Continuing to improve at Göthe Institüt)
References
- Mr. Seçkin GENÇ, Customer Success Director at UNI Inc., +90 (555) 501 11 11
- Mr. Aykut YILMAZ, IS & IT Strategy Coordinator at Securitas, +90 (532) 361 58 21
Languages
Turkish
Native language
English
Upper intermediate
B2
German
Elementary
A2
Timeline
RPA Team Lead & Product Manager
Robusta Software Consultancy Inc.
09.2019 - 02.2022
Quality Assurance Specialist
Innova Information Technology Inc.
02.2018 - 09.2019
System Engineer
Gantek Technology
04.2015 - 08.2016
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YUCE Private Science High School
09.2014 - 06.2008
B.Sc. - Computer Science
Yeditepe University
09.2009 - 06.2015
Head of Product
Florawise Energy Management Systems Inc.
7 2022 - 10.2024
Languages: English - Professional; German - A2 (Continuing to improve at Göthe Institüt)
BPMN Advanced Process Design Certificate (UDEMY- Completed)
ITIL 4 - Foundation Certificate
Scrum Certification Prep Training Certificate
Agile Scrum Training Certificate
JIRA Software
SDLC Improvement on Jira
SM-521 Software Requirements Engineering (METU Master Fall'19 - Grade: AA)
PMP Prep Training- Integration Management Course (UDEMY - Completed)
PMP Prep Training - Risk Management Course (UDEMY - Completed)
Veritas Netbackup 7.5 for Unix Administrator
Windows Administrator
7.6.1 Administrator
7.6.1 Netbackup Appliances 2.6.1 Administrator
7.7 Differences Part 2
7.7.1 Differences Part 1
7.7.1 Differences Part 2
Oracle T-Series and M-Series Consultant Certifications
Oracle Solaris 11 Specialist
Occupational Health Safety Certificate, ASELSAN 2014
Introduction to programming
C Programming Language
C# Programming language courses certificates (C and System Programming Association 2011 - 2013)
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