Proven leader in fostering employee relations and operations management, with a track record of implementing innovative solutions at the Department of EU and Foreign Relations. Excelled in staff development and behavioral management, enhancing team performance and engagement. Skilled in documentation review, achieving significant advancements in workforce planning.
Overview
19
19
years of professional experience
11
11
years of post-secondary education
Work History
Chief of Unit
Ministry Of Family and Social Services
Ankara, Ankara
11.2017 - Current
Department of EU and Foreign Relations - Unit of Agreements and Bilateral Relations
Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Implemented innovative solutions to address complex challenges within the unit.
Evaluated staff performance regularly, identifying areas of improvement and offering constructive feedback for growth.
To conduct and develop bilateral relations with other countries related to the Ministry's field of duty, to ensure the necessary cooperation and coordination with the relevant Ministries and organizations for this purpose.
To ensure coordination in the relations of the Ministry's units with the countries, to conduct correspondence in this sense and to express opinions when deemed necessary.
To organize international seminars, conferences or summits organized by our Ministry or carried out in cooperation with our Ministry within the scope of issues concerning our Ministry.
To organize events or to provide the necessary coordination.
If deemed appropriate by the Ministry, to prepare for signature, negotiate, ensure the necessary coordination for the execution and implementation of cooperation agreements (Declaration of Intent, Memorandum of Understanding, Cooperation Protocol, Action Plan etc.) and other written documents in the field of social services and social policy within the framework of bilateral relations with other countries.
To make the necessary organization and carry out protocol activities in bilateral meetings to be held by the Ministry with foreign guests or guests coming from Türkiye and abroad within the context of agreements and bilateral relations with countries.
To make the necessary preparations and ensure coordination within the scope of the visits and contacts of the Ministry abroad within the context of agreements and bilateral relations with countries and the visits and receptions of foreign delegations, to carry out the necessary work and transactions regarding the list of delegations, programs and agenda, to ensure the execution of the relevant protocol transactions and guest services.
Advisor to Undersecretary
Ministry of Family and Social Policy
04.2017 - 11.2017
Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
Conserved deputy undersecretary’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
Maintained deputy undersecretary’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
Welcomed guests by greeting them, in person or on the telephone; answering or directing inquiries.
Prepared reports by collecting and analyzing information.
Secured information by completing data base backups.
Provided historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
Advisor to Deputy Minister
Ministry of Family and Social Policy
04.2012 - 02.2015
Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
Conserved deputy undersecretary’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
Maintained deputy undersecretary’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
Welcomed guests by greeting them, in person or on the telephone; answering or directing inquiries.
Prepared reports by collecting and analyzing information.
Secured information by completing data base backups.
Provided historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
English as a Second Language Teacher
Ministry Of National Education
09.2009 - 03.2012
Educated students in basics of English grammar and conversational speaking.
Created new lesson plans based on course objectives.
Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
Gave one-on-one attention to each student while maintaining overall focus on entire group.
Volunteer
Gedenkstätte Und Museum Sachsenhausen
08.2007 - 09.2007
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Sales Representative
Frosty Treats Inc
07.2005 - 10.2005
Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Contis Inc.
06.2005 - 07.2005
Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Increased sales revenue by identifying and targeting high-potential accounts.
Education
Master of Arts - English Culture And Literature
Atilim University
Ankara, Turkey
09.2012 - 01.2018
Bachelor of Arts - American Culture And Literature
Hacettepe University
Ankara, Turkey
09.2003 - 05.2008
Some College (No Degree) - English Teaching Pedagogical Formation
Hacettepe University
Ankara, Turkey
09.2005 - 06.2006
Skills
Employee Relations
Operations Management
Behavioral Management
Documentation Review
Workforce Planning
Staff Development
Languages
Turkish
Native language
English
Proficient
C2
German
Elementary
A2
Timeline
Chief of Unit
Ministry Of Family and Social Services
11.2017 - Current
Advisor to Undersecretary
Ministry of Family and Social Policy
04.2017 - 11.2017
Master of Arts - English Culture And Literature
Atilim University
09.2012 - 01.2018
Advisor to Deputy Minister
Ministry of Family and Social Policy
04.2012 - 02.2015
English as a Second Language Teacher
Ministry Of National Education
09.2009 - 03.2012
Volunteer
Gedenkstätte Und Museum Sachsenhausen
08.2007 - 09.2007
Some College (No Degree) - English Teaching Pedagogical Formation
Hacettepe University
09.2005 - 06.2006
Sales Representative
Frosty Treats Inc
07.2005 - 10.2005
Sales Representative
Contis Inc.
06.2005 - 07.2005
Bachelor of Arts - American Culture And Literature
COMMUNICATIONS ADVISER TO MINISTER at MINISTRY OF SOCIAL DEVELOPMENT AND FAMILY SERVICESCOMMUNICATIONS ADVISER TO MINISTER at MINISTRY OF SOCIAL DEVELOPMENT AND FAMILY SERVICES