Doğukan Özer
Mining Engineer - Waiter
Ankara
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Restaurant Waiter
BigChefs
01.2025 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Senior Waiter
IF SOKAK
02.2023 - 01.2024
- Developed strong rapport with regular customers through friendly conversations and attentive service.
- Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
- Increased repeat business with personalized recommendations for menu items and daily specials.
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
Intern Engineer
Tüprag Metal Madencilik
05.2023 - 08.2023
- Developed strong relationships with peers and mentors, fostering a collaborative work environment conducive to learning and growth.
- Gained hands-on experience with various engineering tools, equipment, and materials through active participation in practical workshops.
- Contributed to successful project completion by actively participating in meetings, brainstorming sessions, and progress reviews.
Education
Mining Engineering
Hacettepe University
Ankara 04.2001 -
Skills
Service quality
Order taking
Table setting
Customer service
Accomplishments
- Intermediate Excel
- Intermediate AutoCad
- Intermediate Microsoft Word
Affiliations
Big Chef Manager: Ayhan Güven ; +90 530 025 80 66
Timeline
Restaurant Waiter
BigChefs
01.2025 - Current
Intern Engineer
Tüprag Metal Madencilik
05.2023 - 08.2023
Senior Waiter
IF SOKAK
02.2023 - 01.2024
Mining Engineering
Hacettepe University
04.2001 -