
As an Account Manager, I am a professional who has made it a top priority to provide the most appropriate solutions to my clients and to build long-term, solid business relationships. I started my career in account management, where I learned the importance of planning, observation and communication skills. Then, through my experience in advertising operations, I honed my skills in developing solutions for brands' specific needs, anticipating challenges and taking a proactive approach, analyzing results and optimizing the entire system.
In my current role, I have strong experience in managing large-scale portfolios and driving customer loyalty by delivering customized services and strategic insights. I also have a proven track record in winning and developing key accounts as well as strengthening existing client relationships.
My goal is to integrate my personal interests, knowledge and skills with my professional development and become a pioneering leader in this field, ensuring continuous growth for my clients and my organization.
I take the lead in managing clients' marketing campaigns and media strategies, ensuring they are aligned with client goals and contribute effectively to maintaining customer loyalty.
I evaluate ongoing campaigns to enhance performance by delivering optimal solutions and products that align with client Key Performance Indicators (KPIs).
I cultivate enduring, trust-based relationships with key customers, aiming for the highest levels of customer retention and performance.
I actively pursue new opportunities to acquire and develop key accounts while also strengthening existing customer relationships.
I develop a tailored strategy for each client, aligning with the company's objectives and the specific interests of the client.
Clients: Sabancı (Sabancı University, SSM, Sabancı Öğretmen Ağı), Swarovski, Zorlu PSM, JDE, Egeprofil, Euromaster, Michelin, Paynet
Creating and optimizing campaigns across all the digital marketing channels such as ; Meta Ads Manager, Google Ads (Search, Display, YouTube) , Google DV360, LinkedIn Ads, Twitter Ads
Measuring, reporting and evaluating the performance of all digital marketing campaigns according to targets.
Keeping in touch with customers and taking actions according to incoming requests
Managing the billing processes.