Doğukan Can Ceyhan

• Played a key role in preparing 300+ slide presentations for board meetings, leveraging tools such as QlikSense, PowerBI, and SimilarWeb to measure critical KPIs and provide actionable insights that informed strategic decision-making.
• Assisted in developing long-term strategic plans that aligned organizational goals with current market conditions, while addressing foreseeable future challenges.
• Compiled and published 5+ bi-weekly e-commerce pulse reports by scanning over 20 news channels, collecting strategically important insights on fintech and e-commerce industries, which were published on the company's announcement page.
• Utilized advanced Excel to analyze strategically important data, creating impactful visualizations with Think-Cell, and designing polished PowerPoint presentations to effectively communicate insights to senior leadership.

Orchestrated a highly successful event at the B/S/H headquarters, drawing 400+ attendees and effectively promoting the Home Connect App.

• Analyzed customer live chat data by categorizing and prioritizing inputs based on frequency, identifying 10+ business improvement opportunities. Led monthly presentations to company leadership, highlighting actionable insights and driving customer experience enhancements, significantly improving presentation skills.
• Managed a team of 3 interns, overseeing the onboarding process, coordinating tasks, and ensuring timely completion of all deadlines.

• Gained practical experience in banking operations, including customer transactions, account management, and financial reporting.
• Analyzed market trends and competitor strategies to identify opportunities for business growth and expansion.