Dogucan YILDIRIM
Operations Specialist
Istanbul
Summary
Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
10
10
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Operational Specialist
Paymes
Istanbul
08.2023 - Current
Dispatcher
Metrobi
İstanbul
06.2022 - 06.2023
- Closely monitored dispatch board to triage and prioritize over 100 daily calls.
- Directed dispatching, routing, and tracking of 1000 fleet vehicles.
Operations Specialist
UPT Ödeme Hizmetleri A.Ş. ( Universal Payment Services Inc.)
Istanbul
01.2018 - 06.2022
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Monitored compliance with processes, policies, procedures and standards in regards to collection and management of annual contributions from shareholder companies.
Work Experience
Gaggenau Showroom
London
06.2016 - 08.2016
- Maintained excellent attendance record, consistently arriving to work on time.
- Communicated product value, quality and style to educate and entice potential customers.
Graduation Internship
Hello!
Istanbul
06.2015 - 12.2015
- Interviewed sources and developed relationships with informants to obtain vital information for stories.
Education
Bachelor's - Journalism And Communication
Yeditepe University
Istanbul, Turkey 09.2011 - 2016.06
Skills
Freelance Editor For Magazines
Certification
Professional Dog Walker
Timeline
Operational Specialist
Paymes
08.2023 - Current
Preventing Financial Crime
08-2023
Professional Dog Walker
09-2022
Dispatcher
Metrobi
06.2022 - 06.2023
Operations Specialist
UPT Ödeme Hizmetleri A.Ş. ( Universal Payment Services Inc.)
01.2018 - 06.2022
Work Experience
Gaggenau Showroom
06.2016 - 08.2016
Graduation Internship
Hello!
06.2015 - 12.2015
Bachelor's - Journalism And Communication
Yeditepe University
09.2011 - 2016.06