DOĞAÇ DOLU
AYDIN
Summary
Hardworking and thorough with a customer service-oriented mindset and extensive experience performing facials, pedicures, manicures, massage and body wraps. Proficient in cleaning and sterilization requirements, inventory management, and scheduling.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Beautician
employer
İZMİR
02.2007 - 05.2020
- Educated customers about proper skincare routines for home use between visits.
- Ensured customer satisfaction by providing quality services in a timely manner.
- Demonstrated an in-depth knowledge of beauty products and their potential effects on the skin.
- Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
- Performed manicures and pedicures with precision and speed.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Applied makeup to achieve desired day-to-day and special event looks.
- Beautified customers by performing facials and waxing.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Collected payment from customers and scheduled next appointments.
- Stayed up-to-date on body care technologies and introduced industry innovations to salon.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Responded to customer inquiries by phone, email, and in person.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Updated and maintained customer information records and beauty services provided.
- Operated cash registers to receive payments from patrons.
- Administered payment transactions accurately using point-of-sale software systems.
- Engaged in ongoing education opportunities to stay up-to-date on new trends and techniques.
- Recommended appropriate beauty treatments to customers based on individual needs.
- Provided a variety of skin care treatments such as facials, waxing, bleaching and threading.
- Developed strong relationships with clients through great customer service skills.
Education
High School Diploma -
Başarılı Lisesi
İstanbul06-2023
Skills
- Facials expertise
- Massage Techniques
- Cleaning procedures
- Safety and Sanitation
- Sales and Upselling
- Nail Polish Application
Languages
Turkish
First Language
German
Beginner (A1)
A1
English
Intermediate (B1)
B1
Certification
- beautican journeyman diploma 2010
Timeline
Beautician
employer
02.2007 - 05.2020
High School Diploma -
Başarılı Lisesi