Doğa Aytaş

• Responsible for the FICA it team.
• Leading and Coaching.
• Project Management.
• Scrum Master of the FICA and RPA teams.

• Development of process maps and identifying gaps between as-is and to-be processes
• Development of business blueprints and designing the solution
• Completion of required customization in the areas of SAP FICA processes such as;

-Contract Account Configurations

-Main - Sub Transactions & Open item management

-Payments & Clearing Processes

-Security Deposits

-Installment Plans

-Dispute & Collections Management

-Returns & Refund Processes

-Dunning

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.

• Responsible for invoicing Large and Mid-Scale customers, controlling invoicing transaction for errors, monthly reporting about total invoiced customers and cancelled invoices, analyzing big data samples to determine annual average energy consume of customers

• Responsible for all the accounting transactions and internal processes
• Calculating payroll and all the taxes