Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

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ZEYTİNBURNU

Summary

Growth-oriented Project Manager with 5 years of experience seamlessly integrating SAP systems into business practices. Collaborative educator building relationships with varying business units and driving growth through IT-based solutions. Thoughtful troubleshooter, providing comprehensive solutions to systemic issues.

Overview

5
5
years of professional experience
1
1
Certification

Work History

SAP Project Manager

PMO Side
10.2022 - Current
  • Managed end-to-end implementation of Şişecam S4Hana Project, comprehensive SAP Solution encompassing spanning over 60 company codes with 5 segments, including global associations and 3rd Party integrations.
  • Oversaw project planning, execution, monitoring, and closure phases, ensuring alignment with company's strategic goals and timelines.
  • Directed cross-functional teams comprised of logistic experts spanning TM, EWM, and MM modules, ensuring timely delivery of crucial project milestones while adhering to budget constraints under logistics departments.
  • Collaborated closely with Şişecam and SAP Turkey stakeholders and external vendors to gather requirements, define project scope, and resolve issues proactively.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Facilitated change management processes to ensure smooth transition to t new S4Hana system, including user training and post-implementation support.
  • Implemented best practices in SAP project management methodologies, resulting in improved efficiency, cost savings, and enhanced reporting capabilities.
  • Received recognition for outstanding performance and contribution to success of Şişecam S4Hana project.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Partnered with project team members to identify and quickly address problems.
  • Created, prepared, and delivered reports to various departments.
  • Developed and maintained relationships with customers to enhance customer satisfaction.
  • Established team priorities, maintained schedules and monitored performance.
  • Traveled to client locations to implement SAP solutions and offered post-installation support services
  • Experienced in building and maintaining positive relationships with customer, understanding their needs, and keeping them informed and engaged throughout project durations.
  • Proficient in resolving disputes, negotiating compromises, and fostering collaborative team environment to mitigate conflicts and promote synergy.
  • High level of emotional intelligence demonstrated through effective self-management, empathy, and interpersonal skills to build and navigate diverse team dynamics.

SAP Project Manager

SNI Technology
09.2019 - 10.2022
  • Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning. Especially for e-Transformation.
  • Documented and maintained technical specifications for SAP applications based on company products.
  • Configured and customized SAP products to align with client business processes and optimize operational efficiency.
  • Monitored and tracked project progress to support timely completion.
  • Led projects involving implementation of e-Invoice solutions, integrating them with existing SAP systems to enhance financial operations and ensure regulatory compliance across multiple countries.
  • Implemented SAF-T solutions for various countries, ensuring systems were aligned with local tax reporting requirements and facilitating smooth audits.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed project status updates to stakeholders and executive management.
  • Maintained open communication by presenting regular updates on project status to customers.

Sales Specialist

JTI
04.2019 - 08.2019
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built relationships with customers to encourage repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Education

Bachelor of Arts - Comparative Literature

Eskişehir Osmangazi University
Eskişehir, Turkey
2019

Skills

  • Vendor Relationship Management
  • Strategic Planning
  • Resource Utilization Planning
  • Project Resource Assessment
  • Client Relationships
  • Iterative Change Management
  • Project Team Coordination
  • Project Management

Certification

Youthpass Certificate- EVS & Self Directed Learning Training Programme

European Solidarity Corps for Youth (ESC4Y)

Issued Dec 2015 (Voluntary Training)


Youthpass Certificate- EVS Rainbows with All Colors

European Solidarity Corps for Youth (ESC4Y)

Issued Aug 2016 (Volunteering)


Introduction to Algorithm Programming and Data Structures

BTK Akademi

Issued Aug 2022


Project Management Certificate Program (PMI)

Mindset Institute

Issued Mar 2023

Credential ID M012 CP04 0007 0035 0123

Languages

Turkish
Native language
English
Proficient
C2
French
Intermediate
B1

Timeline

SAP Project Manager

PMO Side
10.2022 - Current

SAP Project Manager

SNI Technology
09.2019 - 10.2022

Sales Specialist

JTI
04.2019 - 08.2019

Bachelor of Arts - Comparative Literature

Eskişehir Osmangazi University

Youthpass Certificate- EVS & Self Directed Learning Training Programme

European Solidarity Corps for Youth (ESC4Y)

Issued Dec 2015 (Voluntary Training)


Youthpass Certificate- EVS Rainbows with All Colors

European Solidarity Corps for Youth (ESC4Y)

Issued Aug 2016 (Volunteering)


Introduction to Algorithm Programming and Data Structures

BTK Akademi

Issued Aug 2022


Project Management Certificate Program (PMI)

Mindset Institute

Issued Mar 2023

Credential ID M012 CP04 0007 0035 0123

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