DINARA JUMAYEVA
Flight Attendant
Istanbul
Summary
A diligent and positive-minded individual with a multi-cultural background, thrive in diverse environments and excel in building bridges between different cultures and perspectives. My ability to adapt quickly and communicate effectively across cultural boundaries has been instrumental in fostering successful collaborations and achieving mutual understanding.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Trade Specialist
LLC MASTER BEARING
8 2023 - Current
- Collaborated with sales, marketing, and logistics teams to develop and implement integrated trade strategies, optimizing supply chain efficiency and enhancing customer satisfaction
- Identified and resolved trade-related issues, such as customs delays and shipping challenges, through innovative solutions and effective communication with internal and external stakeholders
- Represented the company at international exhibitions and conferences, establishing new contacts and promoting the brand in the global market
- Successfully conducted negotiations with international partners and concluded contracts, resulting in an increase in export volume over the past year.
Customer Service Manager
White House Multibrand Wholesale Store
08.2022 - 08.2023
- Provided superior service to customers by quickly responding to requests, suggestions, and concerns
- Developed methods and procedures to increase sales, expand markets, and promote business
- Participated in meetings and training to improve strategies
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Education
Associate Degree - Civil Aviation Cabin Service
Istanbul Aydin University
Istanbul, Türkiye 04.2020 - 04.2022
No Degree - Computer Engineering Technology
Eskisehir Osmangazi University
Eskisehir, Türkiye 04.2017 - 04.2020
Skills
Multi-cultural awareness
Verbal and non-verbal communication strategies
Positive and friendly disposition
Considerate, diligent in details and focused
Responsible and professional attitude
Patience and attentive
Flexible and adaptable to working non-conventional hours
Experience of working with varying age groups
Quick and skillful learner
Certification
Accurate communication techniques in business life., 06/2023
Personal Information
- Date of Birth: 12/04/99
- Nationality: Turkmen
Volunteer Experience
Increased Awareness For Cerebral Palsy, Istanbul, Türkiye, 10/2020, Used social media to raise awareness of the disease Cerebral Palsy and assisted a family financially for a successful operation., Encouraged citizens to be active in community through organizational events and projects.
Timeline
Customer Service Manager
White House Multibrand Wholesale Store
08.2022 - 08.2023
Associate Degree - Civil Aviation Cabin Service
Istanbul Aydin University
04.2020 - 04.2022
No Degree - Computer Engineering Technology
Eskisehir Osmangazi University
04.2017 - 04.2020
Trade Specialist
LLC MASTER BEARING
8 2023 - Current
Accurate communication techniques in business life., 06/2023
KOSGEB Entrepreneurship Training, 03/2022
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