DİLAN SARITAÇ
HALKLA İLİŞKİLER / YENİ MEDYA
Istanbul,34
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
2
2
Languages
Work History
HALKLA İLİŞKİLER UZMANI
ESENYURT BELEDİYESİ
İSTANBUL, AKTİF
08.2021 - Current
- Served customers in a friendly, efficient manner following outlined steps of service.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and other communications.
- Proved successful working within tight deadlines and fast-paced atmosphere.
MÜŞTERİ TEMSİLCİSİ VE PAZARLAMA ASİSTANI
REYNUM TİCARET
İSTANBUL, PASİF
01.2021 - 08.2021
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Oversaw daily operations to ensure high levels of productivity.
- Conducted research, gathered information from multiple sources and presented results.
- Increased customer satisfaction by resolving product issues.
- Received and processed stock into inventory management system.
HALKLA İLİŞKİLER SORUMLUSU
ÖZGÜR REKLAM
İSTANBUL, PASİF
10.2019 - 02.2020
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Monitored all company inventory to ensure stock levels and databases were updated.
- Drove operational improvements which resulted in savings and improved profit margins.
- Led projects and analyzed data to identify opportunities for improvement.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed team communications and information for meetings.
HALKLA İLİŞKİLER VE ORGANİZASYON ÖĞRETMENİ
İB ŞEHİT ŞERİFE BACI ÇPL
İSTANBUL, PASİF
09.2017 - 06.2018
- Used Microsoft Word and other software tools to create documents and other communications.
- Developed and maintained courteous and effective working relationships.
- Led projects and analyzed data to identify opportunities for improvement.
- Delivered exceptional level of service to each student by listening to concerns and answering questions.
- Delivered exceptional level of service to each student by listening to concerns and answering questions.
- Offered friendly and efficient service to all students, handled challenging situations with ease.
MÜŞTERİ TEMSİLCİSİ
YILDIRIM SMMM
İSTANBUL, PASİF
06.2017 - 09.2017
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Conducted research, gathered information from multiple sources and presented results.
- Carried out day-day-day duties accurately and efficiently.
Education
YÜKSEK LİSANS - YENİ MEDYA
İSTANBUL AYDIN ÜNİVERSİTESİ
İSTANBUL 10.2020 - Current
LİSANS - HALKLA İLİŞKİLER VE TANITIM
İSTANBUL AYDIN ÜNİVERSİTESİ
İSTANBUL 09.2012 - 06.2016
ÖNLİSANS - MARKA İLETİŞİMİ
ANADOLU ÜNİVERSİTESİ
ESKİŞEHİR 09.2015 - 07.2020
Skills
Data management
Computer proficiency
Computer skills
Written Communication
Planning and Coordination
Microsoft Office
Interpersonal Communication
Customer Service
Timeline
HALKLA İLİŞKİLER UZMANI
ESENYURT BELEDİYESİ
08.2021 - Current
MÜŞTERİ TEMSİLCİSİ VE PAZARLAMA ASİSTANI
REYNUM TİCARET
01.2021 - 08.2021
YÜKSEK LİSANS - YENİ MEDYA
İSTANBUL AYDIN ÜNİVERSİTESİ
10.2020 - Current
HALKLA İLİŞKİLER SORUMLUSU
ÖZGÜR REKLAM
10.2019 - 02.2020
HALKLA İLİŞKİLER VE ORGANİZASYON ÖĞRETMENİ
İB ŞEHİT ŞERİFE BACI ÇPL
09.2017 - 06.2018
MÜŞTERİ TEMSİLCİSİ
YILDIRIM SMMM
06.2017 - 09.2017
ÖNLİSANS - MARKA İLETİŞİMİ
ANADOLU ÜNİVERSİTESİ
09.2015 - 07.2020
LİSANS - HALKLA İLİŞKİLER VE TANITIM
İSTANBUL AYDIN ÜNİVERSİTESİ
09.2012 - 06.2016