DİDEM ERTEM

Post, pre sales and marketing activities for a medical product line.

Attending and visiting Health Care Professionals, assisting and training them during the use of products.

Solving and reporting problems about product customisation and functioning.

Supporting the clinicians both technically and clinically during the usage of the products.

Promoting both new and existing products to current and potential customers.

Monitoring market situation and competitors.

Ensuring timely reporting of sales information, market trends and forecasting of sales.

• Post, pre sales and marketing activities for a medical laboratory devices product line.
• Performed troubleshooting and tested customer issues

• Performed and documented hematological and chemical examinations on blood and other body fluids for detection and identification of communicable and other diseases.
• Set and oversaw quality assurance guidelines for laboratory work.
• Trained lab technicians to perform experiments and analyze results.