Diana Raffaelisova Ekiz
West New York,NJ
Summary
Hardworking, friendly, responsible, enthusiastic and self-motivated person. With different experiences, understanding and respect to people and their work. Love traveling gaining new experiences and learning new things, doing gym, nature lover, reading books, listening music.
Overview
7
7
years of professional experience
Work History
Caregiver
Bergen Home Care & Nursing
Hackensack, New Jersey
12.2024 - Current
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Babysitter
Family Business
Kosice, Slovakia
06.2018 - 09.2022
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
- Reset tables between guests, refilled condiments and wiped down surfaces.
Server
Italian Pesto Craft
San Diego, CA
11.2021 - 01.2022
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Washed buffet, restaurant and arranged silverware, dishes, cooking utensils, equipment and displays.
Translator
Natural clinic
Istanbul, Turkey
08.2021 - 09.2021
- Worked with clients to establish translation requirements.
- Delivered translation services to clients.
- Satisfied clients requirements when it come to hospital or hotel related.
- Followed up after the procedure with clients.
Flight Attendant
Wizz Air
Budapest, Hungary
12.2020 - 03.2021
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Followed safety, passenger and supply pre-flight checklists.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Kept cabin neat, clean and professional in appearance.
- Helped guests locate seats and stow luggage in appropriate locations.
- Managed refreshments cart at scheduled intervals to give passengers food and beverages.
- Followed company regulations and rules promoting safe environment for both travelers and employees..
- Answered clients' questions and promptly addressed concerns.
Call Agent
Teleperformance
Athens, Greece
02.2019 - 08.2019
- Reviewed customer account information to determine current issues and potential solutions.
- Educated customers on special pricing opportunities and company offerings.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
High School Diploma - Health Assistant
Secondary Medical School of St. Elizabeth
Kosice, Slovakia05.2018
Skills
- Patience and adaptability
- Time management and multitasking
- Punctuality and dependability
- Communication
- Teamwork
- Organization
- Problem solving
Languages
Slovak
First Language
English
Advanced
C1
Turkish
Elementary
A2
Course
- I have successfully finished a CHHA. (Certified home health aide) training
Timeline
Caregiver
Bergen Home Care & Nursing
12.2024 - Current
Server
Italian Pesto Craft
11.2021 - 01.2022
Translator
Natural clinic
08.2021 - 09.2021
Flight Attendant
Wizz Air
12.2020 - 03.2021
Call Agent
Teleperformance
02.2019 - 08.2019
Babysitter
Family Business
06.2018 - 09.2022
High School Diploma - Health Assistant
Secondary Medical School of St. Elizabeth