Diaeddin Abdulhanan Alzamel
Pharmacist
Mersin
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
28
28
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
General Manager
Biopharma Group
mersin
01.2020 - Current
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Deputy Director
UOSSM International
Gaziantep
01.2017 - 12.2019
- Delivered data outcomes to internal and external staff to drive continuous improvement and client engagement.
- Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.
- Determined agenda, developed plans and oversaw implementation of programs and updates.
- Negotiated and administered vendor contracts in strict compliance with corporate policy and procedures.
Operations Executive
UOSSM International
Gaziantep
06.2014 - 12.2016
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Assigned delegates to manage high volume of e-mails and call transfers.
Office Manager
UOSSM International
Gaziantep
03.2012 - 05.2014
- Evaluated employee records and productivity and submitted evaluation reports.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Updated reports, managed accounts, and generated reports for company database.
General Manager
Aphamia for medicine company
Aleppo
01.2007 - 02.2012
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Founder. Owner
Alzamel for pharmacies company
Aleppo
01.1996 - 02.2012
- Created and monitored promotional approaches to increase sales and profit levels.
- Created organization's mission and vision statements for use by employees.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Directed market expansions to propel business forward, meet changing customer needs.
Education
Bachelor of Science - Pharmaceutical Sciences
09.1990 - 07.1995
MBA - Business Administration And Management
06.2019 - 07.2021
Skills
Performance improvement
undefinedAccomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
Timeline
General Manager - Biopharma Group
01.2020 - Current
University of Marmara - MBA, Business Administration And Management
06.2019 - 07.2021
Deputy Director - UOSSM International
01.2017 - 12.2019
Operations Executive - UOSSM International
06.2014 - 12.2016
Office Manager - UOSSM International
03.2012 - 05.2014
General Manager - Aphamia for medicine company
01.2007 - 02.2012
Founder. Owner - Alzamel for pharmacies company
01.1996 - 02.2012
University of Damascus - Bachelor of Science, Pharmaceutical Sciences
09.1990 - 07.1995