Taylan Sanlıgul
Istanbul / Tuzla,34
Summary
IT and Web Operations professional experienced in technical support, website management and e-commerce systems. Skilled in solving user issues, keeping networks and systems running smoothly, and supporting daily business operations. Practical, hands-on and solution-focused.
Overview
11
11
years of professional experience
Work History
Project Developer / IT Supervisor
Elmak İç ve Dış Ticaret A.Ş.
Istanbul
08.2024 - Current
- Managed Entegra ERP operations across product, stock, order and marketplace integrations
- Controlled data flow with Trendyol, Hepsiburada and Shopflix platforms, including issue resolution
- Organized category mapping, product content, pricing and campaign updates
- Updated and maintained corporate websites, ensuring SEO compatibility and performance
- Administered hosting, domain, DNS, e-mail and web server environments
- Provided hands-on support to office users (hardware failures, printing, applications)
- Troubleshot network issues including router/modem/firewall
- Managed IT procurement, hardware setup and inventory control
- Coordinated with external vendors and IT service providers
- Nolsa.com | Onvec.com | Shopflix.com.tr | Elffuar.com
Founder
Taylan.tech
Istanbul
01.2020 - Current
- Designed and delivered WordPress-based websites for SMEs
- Managed domain, hosting, DNS, SSL and e-mail setup
- Supported clients in digital transformation and e-commerce readiness
- Conducted SEO, digital marketing and performance improvement initiatives
- Provided local & remote technical support, device setup and troubleshooting
Web Developer & IT Support (Freelance)
Refika's Kitchen
Remote
01.2023 - 08.2024
- Led the design, development and ongoing management of Refika.com
- Customized themes, created layouts and integrated content
- Improved performance, stability, speed and SEO rankings
- Supported DNS, hosting, domain and server configurations
- Provided remote IT assistance (e-mail, access, connectivity issues)
Web Developer / IT Support
AG Denetim
Istanbul
12.2022 - 05.2023
- Designed and developed Vesentur.com end-to-end
- Built API integrations supporting airline ticket reservation and booking flows
- Assisted data transfers into finance & accounting systems
- Customized WordPress, resolved issues and published content
- Managed SEO, performance monitoring and maintenance
- Provided user IT support (network, router, application issues)
IT Manager
Diler Group
Istanbul
10.2019 - 12.2022
- Managed Mikro ERP operations and user support
- Deployed and maintained two virtual servers (Admin + Backup)
- Supported factory, warehouse and HQ employees with end-to-end IT operations
- Managed router, switch and firewall infrastructure
- Oversaw hardware/software procurement, licensing and inventory
- Maintained and updated WordPress-based websites
IT Specialist / Webmaster
Refika's Kitchen
Istanbul
01.2017 - 02.2018
- Provided Nebim ERP support across stock, sales and warehouse workflows
- Performed device setup, backup, imaging and system maintenance
- Resolved network, hardware and software issues
- Managed website content, SEO and product uploads
Webmaster
Mymotosiklet Motorcycle Apparel & Accessories
Istanbul
06.2016 - 01.2017
- Managed the e-commerce platform content and daily operations
- Entered products into ERP, updated stock and created category structures
- Produced SEO-oriented content and optimized visuals
- Applied pricing and campaign updates
- Supported digital marketing operations
System Support
Enuygun A.Ş.
Istanbul
11.2015 - 08.2016
- Provided onsite and remote IT support to all business units
- Delivered Mikro ERP basic user assistance
- Set up and maintained IP PBX / virtual phone system for travel & insurance teams
- Installed and configured operating systems and desktop/laptop devices
- Troubleshot e-mail, software and internet connectivity issues
- Performed onboarding (PC, mail and phone setup)
- Managed hardware inventory and lifecycle tracking
Intern
Enuygun.com
Istanbul
09.2014 - 06.2015
- Supported network and workstation operations
- Helped resolve IT tickets and user issues
- Assisted with hardware preparation and daily IT tasks
Education
Computer Programming -
Afyon Kocatepe University
Network Technologies -
Kartal Vocational High School
Skills
- Entegra
- Technical support
- ERP systems
- IT project management
- Mikro
- Nebim
- WordPress
- HTML
- CSS
- SEO
- Google Analytics
- Search Console
- DNS
- Domain
- Hosting
- SSL
- Router
- Switch
- Firewall
- Desktop/laptop installation
Websites
Languages
- Turkish, Native
- English, Intermediate
Timeline
Project Developer / IT Supervisor
Elmak İç ve Dış Ticaret A.Ş.
08.2024 - Current
Web Developer & IT Support (Freelance)
Refika's Kitchen
01.2023 - 08.2024
Web Developer / IT Support
AG Denetim
12.2022 - 05.2023
Founder
Taylan.tech
01.2020 - Current
IT Manager
Diler Group
10.2019 - 12.2022
IT Specialist / Webmaster
Refika's Kitchen
01.2017 - 02.2018
Webmaster
Mymotosiklet Motorcycle Apparel & Accessories
06.2016 - 01.2017
System Support
Enuygun A.Ş.
11.2015 - 08.2016
Intern
Enuygun.com
09.2014 - 06.2015
Computer Programming -
Afyon Kocatepe University
Network Technologies -
Kartal Vocational High School