Deniz YILDIRIM

Business

• Launched successful loyalty programs that resulted in increased retention rates among existing customers while attracting new clientele.
• Collaborated with cross-functional teams to ensure consistent messaging across all customer touchpoints.
• Conducted market research to identify new opportunities and target markets.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Responded to customer requests for products, services, and company information.

• Developed new procedures for sample preparation, leading to more accurate test results.
• Presented research findings at conferences and meetings, showcasing the lab''s work and promoting collaboration within the scientific community.
• Authored detailed technical reports summarizing experimental findings, effectively communicating results to stakeholders.